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Invoice Communication

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This question has been flagged
v12Accountingv14
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Viviana Piccolo (vpo)

How to choose the communication that is on your invoice (for the customer to fill in when he pays your invoice)?

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Viviana Piccolo (vpo)
Author Best Answer

In v14:  In the invoice journal >advanced setting > Communication standard(see below for possibilities).


In v12: 

From the Main Dashboard > Applications > Remove the “apps” filter > search for the free module “Belgium - Structured Communication” and install it.

Additional remark: this option is also available standard without installing the belgium module but if allows you to create a payment reference only based on the invoice number or customer.

You obtain a new menu item (so in fact you have 3 different possibilities)


  1. Communication based on invoice number

  2. Communication based on partner name

  3. Structured Communication, which offers you 3 possibilities: random reference,  reference based on invoice creation date, based on internal ref of the partner.


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Philippe Mancini
Best Answer

Hi Viviana, thank you for your explanation. 

When I'm looking for this config in v14 and in v15, I don't find the 3 possibilities of Structured Communication you explained.

I just have: 

Communication type: Free, based on customer, based on invoice

Communication standard: Odoo, European, Belgium

And when I choose "based on invoice", I don't see the invoice number or any link to it in the structured communication. This seems to be a random sequence. 

How can I use the Invoice Number in the Structured Communication ? 

Thank you, 

Philippe

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