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Hello,
I might have missed it in the examples, but is there a simple way to create a separate route for when you have a customer return? At the moment it just goes into receipts when I hit return on a delivery order, but I would prefer to have a separate return bucket to incoming POs. Then the opposite with items I am returning to a supplier.
I am using v14 CE.
Thanks
Ivan
You can create a new Operations Type from Inventory > Configuration.
If it is for returns, "type of operations" would be "receipt", select this operation to be returns from "delivery order" or the operation you wish this to be a returns for and the sequence code if you wish it to be different from receipts.
On the "Delivery Order" operation type (or the operation generating the return) select the newly created return operation in "Operation Type for Returns" field
Hope this helps!
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