we are facing an issue when we are making internal transfer from bank to petty cash account "
Oh snap!
The operation cannot be completed: Missing required account on accountable line.
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Hi,
You need to set up a liquidity transfer account in account settings in the internal transfer part. Please check the image below.
This error message typically occurs when there is a missing or incorrect account configuration in the internal transfer.
Here are a few things you can check to troubleshoot the issue:
Make sure that the account configured for the petty cash account is set up correctly and is active.
Check if the account configured for the bank account is set up correctly and is active.
Make sure that the account types for both accounts are correct.
Check if there is a correct mapping between the accounts in the journal entries.
Make sure that the internal transfer has all the required fields filled in correctly, including the source and destination accounts, the amount, and any relevant tax or analytic information.
You can also check the access rights for the user who is trying to perform the transfer, make sure that the user has the necessary access rights to perform the operation.
If you are still facing the issue, you can try to reproduce the issue in a test environment, this will help you to identify the problem.
It's also worth consulting the Odoo documentation or seeking help from an Odoo expert to ensure that you have set up the accounts and journal entries correctly.
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