Odoo 10 Enterprise
After inserting an SVG image using the HTML editor, I can no longer access my site and therefore cannot get back to remove the offending code.
Can anyone tell me how to get back in and remove that code?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Odoo 10 Enterprise
After inserting an SVG image using the HTML editor, I can no longer access my site and therefore cannot get back to remove the offending code.
Can anyone tell me how to get back in and remove that code?
Did you try to do a command line update of the website builder/theme/blog/shop, wherever you did change the code?
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up
I am in Los Angeles and my Odoo partner is in London, which makes it difficult to reach them sometimes. I don't have command line access.
If you have no online access (backend and frontend), this is the only solution. Keep in mind that such things can be very dangerous (as you experienced now) if you did not backup your database and if you are not able to restore it. I do not provide my customers with Website designer access exactly for that reason.