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Dov Gatmon

When doing a test payment at checkout (using Stripe) after clicking 'pay' I get the following Internal server error;

("Failed to render template <Template memory:7f8a9b863470> using values {'format_date': <function MailTemplate._render_template.<locals>.<lambda> at 0x7f8a9b309e18>, 'format_datetime': <function MailTemplate._render_template.<locals>.<lambda> at 0x7f8a9b309ea0>, 'format_amount': <function MailTemplate._render_template.<locals>.<lambda> at 0x7f8a9b309730>, 'format_duration': <function MailTemplate._render_template.<locals>.<lambda> at 0x7f8a9b309a60>, 'user': res.users(1,), 'ctx': {'lang': 'en_GB', 'tz': 'Africa/Johannesburg', 'uid': 8, 'force_send': True, 'default_mass_mailing_name': False, 'default_mass_mailing_id': False, 'active_id': 21, 'active_ids': [21], 'active_model': 'sale.order', 'default_composition_mode': 'comment', 'default_model': 'sale.order', 'default_res_id': 21, 'default_template_id': 11, 'custom_layout': 'mail.mail_notification_paynow', 'tpl_partners_only': True, 'safe': False}, 'object': sale.order(21,)}\n\nUndefinedError: 'loop' is undefined", '')

Can anyone help me fixing this issue?
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Chris Kelley
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did you ever get an answer for this - i am getting the same error

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Niyas Raphy (Walnut IT)
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Hi,

Issue seems to be with email template, if you recently made any changes in email templates please revert it and try.

Thanks

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Dov Gatmon
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Thanks Niyas - I appreciate your quick response. I know the problem lies there but I don't know what to do to rectify the issue.

I haven't made any changes to the email templates and when I follow the odoo tutorials (as well as any youtube videos I can find) everything seems to be in order.

Can you suggest anything else? I'm currently working within odoo itself and await our SSL activation...so could that have something to do with it?

Thanks