Hello.

I have a restored database in which they work a lot with the point of sale, but I have problems sending the tickets by email.

Usually in a new base I only had to configure an outgoing email to later be able to go to the point of sale, generate a sale and send the ticket by email, in the log when the email is going to be generated it has to generate this:

2024-03-07 22:07:34,206 24549 INFO test werkzeug: 127.0.0.1 - - [07/Mar/2024 22:07:34] "POST /web/dataset/call_kw/pos.order/create_from_ui HTTP/1.1" 200 - 136 0.121 0.158

2024-03-07 22:07:36,040 24549 INFO test odoo.addons.mail.models.mail_mail: Mail with ID 2 and Message-Id '' successfully sent

2024-03-07 22:07:36,040 24549 INFO test odoo.addons.mail.models.mail_mail: Sent batch 1 emails via mail server ID #False

2024-03-07 22:07:36,147 24549 INFO test werkzeug: 127.0.0.1 - - [07/Mar/2024 22:07:36] "POST /web/dataset/call_kw/pos.order/action_receipt_to_customer HTTP/1.1" 200 - 21 0.023 1.842

But in the database that I have restored, it does not generate the Mail with the ID, it does not show any error or anything at the point of sale but it does not generate the email... I already looked at technical > emails and absolutely nothing is generated, The only thing I have configured correctly are the outgoing mail servers...

any ideas? thank you!