You inherit model mail.thread in your model
_inherit = ['mail.thread']
and create mail by way like this (example from account_invoice.py)
@api.multi
def action_invoice_sent(self):
""" Open a window to compose an email, with the edi invoice template
message loaded by default
"""
assert len(self) == 1, 'This option should only be used for a single id at a time.'
template = self.env.ref('account.email_template_edi_invoice', False)
compose_form = self.env.ref('mail.email_compose_message_wizard_form', False)
ctx = dict(
default_model='account.invoice',
default_res_id=self.id,
default_use_template=bool(template),
default_template_id=template.id,
default_composition_mode='comment',
mark_invoice_as_sent=True,
)
return {
'name': _('Compose Email'),
'type': 'ir.actions.act_window',
'view_type': 'form',
'view_mode': 'form',
'res_model': 'mail.compose.message',
'views': [(compose_form.id, 'form')],
'view_id': compose_form.id,
'target': 'new',
'context': ctx,
}