How can I reset an expense in draft when it has already been paid.
I made a mistake in the IBAN of the employee and I want to restart the all process.
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How can I reset an expense in draft when it has already been paid.
I made a mistake in the IBAN of the employee and I want to restart the all process.
It is not possible to reset an expense in draft.
The solution here if it is a problem of IBAN only, you can go in Accounting app-> Vendor -> Payments and find your bank statement and edit the IBAN before sending the xml to your bank.
If you want to cancel everything, you can cancel the journal entry of the bill and the journal entry of the payment (bank statement). Then you may change the description of your report (example: "Trip to NY" -> "Canceled report - wrong info")
But indeed the status won't change and will stay in "Paid".
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