Skip to Content
Menu
This question has been flagged
1 Reply
2126 Views

Dear Odoo Experts,

Created an invoice for $ 250.
Customer paid $ 175, So created customer payment for mentioned amount.
Now there is a situation that After few months, I have to refund the Invioce.
So How I should handle this thing ?
As per my knowledge I have unreconcile the customer payment of $ 175.
Then did refund of invoice but entry for $ 175 customer payment is still there.
and refund invoice is created for $ 250 amount.
Please guide me how to handle this case and it is necessary that I have to keep log that on specific date $ 175 has been paid for relevant invoice which was cancelled or refunded on specific date.  

Thanks in Adv.


Warm Regards,
Kevin.

Avatar
Discard
Best Answer

Are you are giving them back the $175 ?:

1. Reconcile the $250 Refund Invoice with the $250 Customer Invoice (they cancel each other out)

2. Create a payment to represent the $175 you sent back (removing the AR credit).

Are you keeping the $175 ?:

1. Reconcile the $250 Refund Invoice with the $250 Customer Invoice (they cancel each other out)

2. Move the AR credit to another account.

Avatar
Discard
Related Posts Replies Views Activity
0
Nov 16
2349
0
Dec 24
9
0
Dec 24
37
1
Dec 24
66
2
Dec 24
3378