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How to explain an error 500 returned by odoo sh without relevant output ?

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ExternalAPI
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TuningBox / Dynatek

Hi,

It's in the title

"How to explain an error 500 returned by odoo sh without relevant output ?"

Just dropping the uid. Nothing more in logs on odoo sh 

Regards,

JL


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Manish Bohra

kindly confirm your staging server facing same issue ?

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TuningBox / Dynatek
Author Best Answer

Thank you for your reply Anaghan, appreciated.

In my case, it's a script importing data from ecommerce to odoo through external api. The script uses ripord. 

The script is unchanged since 12-15 months, working like a charm.

Suddenly, on create.order, i get an error 500. 

In absence of output, the only thing is the trial-and-error strategy...

I've noticed the combination team_id and company_id might be the cause...

But that said, :

  • why don't I receive a proper output if the combination has permission problems for example
  • why does it suddenly occurs with unchanged permissions
  • permissions, btw, are admin permissions....

Any clue ?

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Anaghan Heri
Best Answer

An "Error 500" in Odoo.sh typically refers to an internal server error. When you encounter a process like this..

  1. Check for recently deployed custom modules or updates that might introduce errors (like incorrect function definitions, missing dependencies, or faulty imports).
  2. If the server takes too long to respond due to a large operation, it might throw a 500 error.
  3. There could be missing or corrupted data causing an error in the ORM.
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