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Pascal Guyon

Hello to all

I am using odoo ver 8.0-20150225. I am facing an issue which require expert advice!

I have an order which have been validated and partialy paid cause at the end we created less products than planned.

The issue is that order can not be  closed cause the balance between the order amout and paiement received is different.

Thanks for your help.

Pascal

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Pascal Guyon
Author Best Answer

Thanks Amal for your feedback, however I should have said "How to close an order which has been parcely invoiced". We have been 100% paid to the invoice emited but we did not invoiced 100% of the order.

So basicaly we would need to change/update the order to match what have been invoiced.


Thanks


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Mohammed Amal N
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You can create a write-off journal item and reconcile with it.

To do so, goto:

Accounting -> Periodic Processing -> Reconcilation on bank statement 

Then select your order and create a write off to against it .

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