Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

How do I change the Web Contact Form?

Subscribe

Get notified when there's activity on this post

This question has been flagged
onlinewebsite
6 Replies
24983 Views
Avatar
Bruce Letterle

I cannot find where to change the fields on the website contact form or to enable any kind of notifications.

3
Avatar
Discard
Luke Branch

Hi Bruce, I'm also interested in custom fields and actions as well as multiple contact forms for different purposes. I believe it's possible to do with a proper understanding of Qweb (https://doc.openerp.com/trunk/web/qweb/). You can edit the contact form by logging into your administrator account (on the master branch) and then go back to the website frontend and click on the contact form. Once you're there click Customise >> HTML Editor and you should be looking at the QWeb code for the contact form. Unfortunately i'm only just learning this myself so I can't offer any valuable input, however if I figure this out i'll post back here with an answer.

Bruce Letterle
Author

I spent some time poking around and here's what I found. 1. Submitting a form does not appear to send an email notification to anyone. At least I don't seem to have received one at my system email addresses. 2. A form submission creates a Lead with notes. I tested sending one that already existed as a customer, and it still created a Lead and did not connect it to the existing contact. 3. In the backend under Settings->User Interface->Views I find a couple of QWeb views that have the Contact Us page and Contact Us form code. I'm OK with changing HTML, but how do I add a field? Don't I need to add the fields to the database first?

Luke Branch

Hi Bruce, In regards to email notifications, have you setup an incoming/outgoing mail server in Odoo? There's a quick tutorial that can be found here - http://www.youtube.com/watch?v=OoHPgtsM2fA if you need. In regards to adding a field, are you wanting to add custom fields or ones that are already existing somewhere (eg. extra information on leads such as address, etc.)?

Avatar
Yoshi Tashiro
Best Answer

Still half-way through to the final solution but here is what I did:

  1. Select 'Organize Sales activities into multiple Sales Teams' in Sales configuration.  This should add an menu item 'Sales Teams' under Sales > Sales.
  2. Open 'Website Sales' in the newly added menu item, and add yourself as a follower.  Click on the drop-down button next to the text that says 'Following' and select 'Lead Created'.

With this setting, a message record is created (Settings > Technical > Email > Messages) with you as a 'Notified partner' once a lead is created based on a message sent from the contact form.  However, the 'Type' of the message is by default 'System notification' instead of 'Email', which means the systen does not send you an email.  If you can change the default value for Type to 'Email' you should be able to receive emails but I haven't figured out how to do it.

2
Avatar
Discard
Avatar
George
Best Answer

Hi all,

             I would like to have multiple contact forms for different purposes in a single web page. How to do that ?

           

Regards,

George Vincent

1
Avatar
Discard
Avatar
Juan José Scarafía
Best Answer

Hi Bruce,

It's not easy to change the contact form. You have to know some HTML and edit the code manually, but this may be dangerous if you are not familiarized with it. The messages will arrive into your Open-Odoo system, so you can read all of them there.

Regards,

Juan José - Ing ADHOC

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Limit visibility of products on website based on customer.
online website
Avatar
Avatar
1
Apr 25
1880
Odoo online website
online website
Avatar
Avatar
Avatar
2
Apr 24
2867
How do I remove the numbers from the slugs in my blog and blogpost? Solved
website
Avatar
Avatar
Avatar
Avatar
3
Sep 25
2661
Login Website Solved
website
Avatar
3
Oct 25
149265
500 Server Error after upgrading from 18.0 to 18.4 Odoo Online
website
Avatar
Avatar
1
Sep 25
2063
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now