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I have a computer hardware store, I opened a hardware maintenance service, I want to configure Odoo to track hardware repairs and its repair with a few technicians. Namely: Reception, and diagnosis, estimate, repair, invoice, and delivery. Has anyone already configured such a goal? Could you help me realize this project?

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THANK YOU , during my travel next week il will try all this advices !! you are kind

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Hi,


Odoo can handle your hardware maintenance workflow very well, using mostly the Repairs and Sales/Invoicing modules, with a few customizations to match your stages.


On Odoo (v17 or v18, Community or Enterprise):

               - Repairs (repair) → core module for creating and tracking repair orders

               - Sales → to create quotations/estimates for repairs

               - Invoicing → to handle payments

               - Inventory → to track spare parts

               - Helpdesk(Optional) → if you want to log repair requests from customers online


You can also use the following module.


https://apps.odoo.com/apps/modules/18.0/mobile_service_shop_pro


https://apps.odoo.com/apps/modules/18.0/mobile_service_shop


The 17th version of these modules is also available.


For more information, refer to the following.


Video 

https://www.youtube.com/watch?v=gM5WtdvSF9s


https://www.youtube.com/watch?v=b7TJtOLxioY



Documentation

https://www.cybrosys.com/odoo/odoo-books/odoo-book-v15/repair-management/

https://www.cybrosys.com/blog/an-overview-of-the-odoo-16-repair-module


https://www.odoo.com/documentation/18.0/applications/inventory_and_mrp/maintenance.html

https://www.cybrosys.com/odoo/odoo-books/v17/maintenance/


Hope it helps

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