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Hi all, I'm new here... could use some help... 


Thank you

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Author Best Answer

Hey Paresh, thanks for the reply :)


The chatter was empty.

I sent a message there, and it was forwarded to my company's gmail.


Now what happens if someone emails info@mycompany.odoo.com?

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Are you using Odoo online ?

Author

Yes I use Odoo online

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Go to the "Contact" record of your Company and see if they are showing up in the chatter there.

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Nice one :-)

...but only if the info@ mail is also routed through the catchall account

Isn't catchall required only when an external email server is used ? In this case, I'm guessing based on the wording of the question that they are using Odoo online.