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I have 3 operations type

Pick, Pack , Delivery


Whenever the Product is Returned , I have to go through all of these steps

e.g. 

Returns : Delivery, Pack, Pick (After then product is added to Stock)


For Returns, Is there any alternate way I can add the products directly into Stock after the  First operation i.e. Delivery 

I tried changing the operation type For Returns in The delivery orders 


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Best Answer

Yes, you could have return route from customer location to stock in 1 step while using the return operation. 

Modified answer to:

Mark WH/Stock as return location. Inventory > Configuration > Location edit WH/ Stock (or your returns receipt area) and check "Is a Return Location?"

This would enable selecting the return location while registering a return on a delivery order.

BR

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Please check my Answer

You need to also mark WH/Stock (returns receipt location) as a return location. Inventory > Configuration > Locations and edit WH/Stock as return location check "Is a Return Location?"
While you register a return on a 'done' delivery order you would get a drop down to choose return location (WH/Stock) or WH/Output (last operation)

Have modified the answer as well

Author

Thanks Jaideep , It works

Author Best Answer

Jaideep 


I did as you said

created a new Operation Type named as SO return and as per you suggestion , selected Source and Dest location 


But whenever I try to return a Delivery Order (OUT operation) , by default it gets stuck to Dest Location as Input instead of Stock

e.g. 


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You can change the default destination location of the return operation type 'SO Return'. This way you will no longer have Destination Location 'VMO/Output'.

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