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Dear All,

Can someone tell how I can edit/generate a e-mail when I have created a new helpesk ticket?
Thx Frank

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Hi,

Refer the following to know the working of the Helpdesk module

https://www.cybrosys.com/blog/odoo-13-helpdesk

https://www.youtube.com/watch?v=avHazZqdbgA

Regards

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