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Follow-up reports/standard mail (dunning)

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templatesmailingdunningFollow-up
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Nenad Ruvidic

Hi 

How can i change the template/mail  in the follow-up reports so that it a) lists the due invoices automatically and b) summerizes the total amount automatically?

Text should be like: "... it has come to our attention that the due date of invoice(s) [InvoiceNo, InvoiceNo...] with a total of [Total] has expired. Please..."

Thank you very much for your help! Regards, Nenad


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Rakesh Patel (patr)
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you can customize follow-up report templates to list due invoices and summarize the total amount automatically.

Search for the email template used for follow-ups. It might be named as "Follow-up Report" or "Reminder."


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Wendy
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Hi Nenad, 

I know it's very late but I hope this can be helpful anyway. Our follow-up templates were created by our Odoo partner, but they are saved in Email Templates (remove Base Template filter). They required coding to produce specific information that we wanted to include such as customer name and unpaid amount. Your specific requirements of invoice numbers and total amount would likely require different code. I didn't create the code, but if it helps, this is what we use:

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Nenad Ruvidic
Author Best Answer

Hi Rakesh

Thank you. I tried that but the email in the templates under "Payment Reminder" is not the same as the one in the follow-up reports. Cant find the template for the follow-up reports.


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