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Hello

I am trying to import journal entries but I am having failure messages I don't understand, like Error at row 0: "An error has occurred. The move (xxxxxxx   )) is not balanced. The total of debits equals 7,116 CFA and the total of credits equals 0 CFA. You might want to specify a default account on journal "OD" to automatically balance each move."   and this otther message "Missing required value for the field 'Journal' (journal_id) " while the journal is in the file and mapped correctly and a default account is configurer too

Did someone experience these types of issue before ?

Rgs

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I have followed your advise but could not detect any error.

Impossible in this forum to share files, otherwise you could help me check. I am testing 3 journal entries import only

Best Answer

Error 1: "The move (xxxxxxx) is not balanced..."

This error means that, for the journal entry you're trying to import, the total debits do not equal the total credits. In accounting, every transaction must have equal debits and credits to maintain the balance of the accounting equation (Assets = Liabilities + Equity).

Here's a breakdown of how to fix this:

  1. Examine Your Data:
    • Carefully review the CSV or Excel file you're importing.
    • For the journal entry mentioned in the error message (xxxxxxx), make sure that the sum of all debit amounts equals the sum of all credit amounts.
    • Look for typos, missing amounts, or incorrect debit/credit assignments.
  2. Common Causes and Solutions:
    • Missing Entry: The most common cause is a missing credit entry to offset a debit entry (or vice versa). Add the missing line with the correct account and amount.
    • Rounding Errors: In some cases, small rounding errors can cause an imbalance. Ensure that the amounts are precise and that there are no discrepancies due to rounding.

Error 2: "Missing required value for the field 'Journal' (journal_id)"

This error indicates that Odoo cannot find or recognize the journal specified in your import file. Even if you think the journal is present and mapped correctly, there might be a subtle issue.

Here's how to resolve it:

1.Verify Journal Name/Code:

  • Go to Accounting > Configuration > Journals.
  • Carefully check the exact name or code of the journal you're trying to use in your import file.
  • Ensure that the name or code in your import file exactly matches the name or code in Odoo, including capitalization and spacing.

2.Check for Hidden Characters:

  • Sometimes, hidden characters (like spaces or non-printing characters) can cause issues.
  • Open your CSV or Excel file in a text editor and check for any unusual characters in the "Journal" column.

3.Encoding Issues:

  • Ensure that your CSV file is saved with UTF-8 encoding. This helps prevent character encoding problems.
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