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External ID not found in the system: website.main_menu

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external_idodoomulti-websiteCEv15
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Tabrez

I am getting the following error while creating another website in Odoo; the current website is working perfectly, this error only when adding another website;






Odoo Server Error
Traceback (most recent call last): File "/opt/uveostaa/15.0/odoo/odoo/tools/cache.py", line 85, in lookup r = d[key] File "/opt/uveostaa/15.0/odoo/odoo/tools/func.py", line 71, in wrapper return func(self, *args, **kwargs) File "/opt/uveostaa/15.0/odoo/odoo/tools/lru.py", line 34, in __getitem__ a = self.d[obj] KeyError: ('ir.model.data', , 'website.main_menu') The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/opt/uveostaa/15.0/odoo/odoo/addons/base/models/ir_http.py", line 237, in _dispatch result = request.dispatch() File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 687, in dispatch result = self._call_function(**self.params) File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 359, in _call_function return checked_call(self.db, *args, **kwargs) File "/opt/uveostaa/15.0/odoo/odoo/service/model.py", line 94, in wrapper return f(dbname, *args, **kwargs) File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 348, in checked_call result = self.endpoint(*a, **kw) File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 916, in __call__ return self.method(*args, **kw) File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 535, in response_wrap response = f(*args, **kw) File "/opt/uveostaa/15.0/odoo/addons/web/controllers/main.py", line 1347, in call_kw return self._call_kw(model, method, args, kwargs) File "/opt/uveostaa/15.0/odoo/addons/web/controllers/main.py", line 1339, in _call_kw return call_kw(request.env[model], method, args, kwargs) File "/opt/uveostaa/15.0/odoo/odoo/api.py", line 462, in call_kw result = _call_kw_model_create(method, model, args, kwargs) File "/opt/uveostaa/15.0/odoo/odoo/api.py", line 442, in _call_kw_model_create result = method(recs, *args, **kwargs) File "", line 2, in create File "/opt/uveostaa/15.0/odoo/odoo/api.py", line 391, in _model_create_single return create(self, arg) File "/opt/uveostaa/15.0/odoo/addons/website/models/website.py", line 192, in create res._bootstrap_homepage() File "/opt/uveostaa/15.0/odoo/addons/website/models/website.py", line 629, in _bootstrap_homepage default_menu = self.env.ref('website.main_menu') File "/opt/uveostaa/15.0/odoo/odoo/api.py", line 578, in ref res_model, res_id = self['ir.model.data']._xmlid_to_res_model_res_id( File "/opt/uveostaa/15.0/odoo/odoo/addons/base/models/ir_model.py", line 1935, in _xmlid_to_res_model_res_id return self._xmlid_lookup(xmlid)[1:3] File "", line 2, in _xmlid_lookup File "/opt/uveostaa/15.0/odoo/odoo/tools/cache.py", line 90, in lookup value = d[key] = self.method(*args, **kwargs) File "/opt/uveostaa/15.0/odoo/odoo/addons/base/models/ir_model.py", line 1928, in _xmlid_lookup raise ValueError('External ID not found in the system: %s' % xmlid) Exception The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 643, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "/opt/uveostaa/15.0/odoo/odoo/http.py", line 301, in _handle_exception raise exception.with_traceback(None) from new_cause ValueError: External ID not found in the system: website.main_menu

==================================================================

Any guidance in solving the above error will be highly appreciated.


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Alexander Olivares
Best Answer

Hello Tabez,

It look like you lost the default main menu, you can verify this by going to Settings > Technical > External Identifiers:

If this is the case, you can try updating the website module or ultimately importing it manually.

Regards


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Tabrez
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Thanks for your response. It indeed worked as you mentioned.

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