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External API for CRM email feature

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This question has been flagged
crmapiemailing
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Macaret

Hello,

I'm working on a .Net project which has to integrate with Odoo to create Contacts, Orders, Subscriptions etc. From the first minute I had difficulties finding documentation on almost any API call, other that the basics that are presented. With the help of the community and "guessing" I found most of my API endpoints that I need to integrate.


Right now, I'm looking to use Odoo as an email service and send emails to customers for various internal events, like the creation of a contact or order.

I would like to setup some events to trigger an email to be sent automatically, like an order was confirmed. But I would like to use the External API to ask Odoo to send emails for certain scenarios where we can't automate.

Ex: The entire product list is updated. I would like to use an external API endpoint to ask Odoo to send an email to the admin.

Does the External API cover these email processes? If so, where can I read about it?

Thank you.

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