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Errors and confusion when trying to import GL journal

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importing data from excel file
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Debbie Watkins

I'm trying to import some GL journals using v14, through the "journal entries, import a file" option, and receiving a bunch of errors. There is no clear guideline I can see as to which fields I need to be importing into. I only have a limited number of fields in my spreadsheet:

- external transaction ID

- account name

- date

- transaction reference

- debit amount

- credit amount

Can someone advise which of the many fields available these should be mapped to please? The biggest issue I seem to be having is the "account" field - I tried Journal Items/Account (message saying this was ambiguous); /Journal Items/Account/Database ID (no matching record found message for all lines); /Journal Items/Account/External ID (same message).


Update - I have now edited the value in the account column of my spreadsheet to include both the code AND the description. Now, however, when I try to do a test import I get the following message for each line:


Unknown error during import: : Cannot create unbalanced journal entry.

I have debits and credits on separate lines, and the ID for the debit and credit lines are the same.


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Balagopal R
Best Answer

Make sure the Total of Debit amounts and Credit amounts are the same


Updated for the last comment : 

see the video https://www.youtube.com/watch?v=PCNXUUi-R1U

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Debbie Watkins
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Can you clarify this some more? If I have a figure in the debit and the credit fields on a single line, then I also need two accounts.... What I have are two lines, with the same external ID, and the first line is a debit and the second line a credit (each with a different account)

Balagopal R

Yes, you can keep it as two lines with one for Debit and one for Credit. For example, I have some receivables,

Account Partner Debit Credit

Acc. Receivable Partner1 500 0

Acc. Receivable Partner2 700 0

Opening Bal. 0 1200

Like above you can enter.

Debbie Watkins
Author

Hi Balagopal, this is exactly what doesn't work. If I have the debit on one line and the credit on the next line, I get the error for both lines.

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