Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Error when trying to install eCommerce Delivery module

Subscribe

Get notified when there's activity on this post

This question has been flagged
deliveryecommerce
1 Reply
3940 Views
Avatar
Gold Consulting Szociális Szövetkezet

Hi all,

I'm quite new to odoo and trying to set it up as our comapy's inventory and webshop system. When trying to install ecommerce delivery module I keep getting the error message below. I think it is due to the fact that the "All" category was deleted in the product categories. Can I recreate this category?


Hiba:
Odoo Server Error

Traceback (most recent call last):
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/cache.py", line 88, in lookup
r = d[key]
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/func.py", line 69, in wrapper
return func(self, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/lru.py", line 44, in __getitem__
a = self.d[obj].me
KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x7fe05000f170>, 'product.product_category_all')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 758, in parse
self._tags[rec.tag](rec, de, mode=mode)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 650, in _tag_record
f_val = self.id_get(f_ref)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 741, in id_get
res = self.model_id_get(id_str, raise_if_not_found)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 747, in model_id_get
return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_model.py", line 1398, in xmlid_to_res_model_res_id
return self.xmlid_lookup(xmlid)[1:3]
File "<decorator-gen-25>", line 2, in xmlid_lookup
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_model.py", line 1387, in xmlid_lookup
raise ValueError('External ID not found in the system: %s' % xmlid)
ValueError: External ID not found in the system: product.product_category_all

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 656, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 314, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 698, in dispatch
result = self._call_function(**self.params)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 346, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 339, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 941, in __call__
return self.method(*args, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/http.py", line 519, in response_wrap
response = f(*args, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/web/controllers/main.py", line 966, in call_button
action = self._call_kw(model, method, args, {})
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/web/controllers/main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/api.py", line 749, in call_kw
return _call_kw_multi(method, model, args, kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/api.py", line 736, in _call_kw_multi
result = method(recs, *args, **kwargs)
File "<decorator-gen-61>", line 2, in button_immediate_install
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_module.py", line 74, in check_and_log
return method(self, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_module.py", line 445, in button_immediate_install
return self._button_immediate_function(type(self).button_install)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_module.py", line 561, in _button_immediate_function
modules.registry.Registry.new(self._cr.dbname, update_module=True)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/modules/registry.py", line 86, in new
odoo.modules.load_modules(registry._db, force_demo, status, update_module)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/modules/loading.py", line 421, in load_modules
loaded_modules, update_module, models_to_check)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/modules/loading.py", line 313, in load_marked_modules
perform_checks=perform_checks, models_to_check=models_to_check
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/modules/loading.py", line 222, in load_module_graph
load_data(cr, idref, mode, kind='data', package=package, report=report)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/modules/loading.py", line 68, in load_data
tools.convert_file(cr, package.name, filename, idref, mode, noupdate, kind, report)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 802, in convert_file
convert_xml_import(cr, module, fp, idref, mode, noupdate, report)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 865, in convert_xml_import
obj.parse(doc.getroot(), mode=mode)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 755, in parse
self.parse(rec, mode)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 764, in parse
exc_info[2]
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/pycompat.py", line 86, in reraise
raise value.with_traceback(tb)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 758, in parse
self._tags[rec.tag](rec, de, mode=mode)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 650, in _tag_record
f_val = self.id_get(f_ref)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 741, in id_get
res = self.model_id_get(id_str, raise_if_not_found)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/convert.py", line 747, in model_id_get
return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_model.py", line 1398, in xmlid_to_res_model_res_id
return self.xmlid_lookup(xmlid)[1:3]
File "<decorator-gen-25>", line 2, in xmlid_lookup
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/tools/cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/base/models/ir_model.py", line 1387, in xmlid_lookup
raise ValueError('External ID not found in the system: %s' % xmlid)
odoo.tools.convert.ParseError: "External ID not found in the system: product.product_category_all" while parsing /opt/bitnami/apps/odoo/lib/odoo-12.0.post20190618-py3.7.egg/odoo/addons/delivery/data/delivery_data.xml:4, near
<record id="product_category_deliveries" model="product.category">
<field name="parent_id" ref="product.product_category_all"/>
<field name="name">Deliveries</field>
</record>

0
Avatar
Discard
Avatar
Haresh Kansara
Best Answer

Try to upgrade module product and then try to install ecommerce delivery module

1
Avatar
Discard
Ariana Carrillo

This worked for me.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Odoo Delivery
delivery ecommerce
Avatar
Avatar
Avatar
3
Sep 24
1765
can i add my own shipping partner in odoo
delivery shipment ecommerce
Avatar
0
Aug 24
1651
Shipping charge in ecommerce sale V10 EE
delivery ecommerce charge
Avatar
0
Jan 21
2609
eCommerce - Missing email address on delivery address Solved
sales delivery ecommerce
Avatar
1
Nov 20
3782
How to configure the delivery costs for the e-commerce apps?
delivery ecommerce shipping_cost
Avatar
Avatar
1
Mar 15
9846
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now