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I'm using the Saas module from "Pragmatic". Suddenly, I started to receive an error.


In order to correct the error, I restored a backup from May 2020. When I made the backup, there was no error.


However, even after being restored, the error continues.


I'll copy below:


Erro:

Odoo Server Error


Traceback (most recent call last):

  File "/opt/odoo/odoo/http.py", line 624, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/opt/odoo/odoo/http.py", line 310, in _handle_exception

    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])

  File "/opt/odoo/odoo/tools/pycompat.py", line 14, in reraise

    raise value

  File "/opt/odoo/odoo/http.py", line 669, in dispatch

    result = self._call_function(**self.params)

  File "/opt/odoo/odoo/http.py", line 350, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/opt/odoo/odoo/service/model.py", line 94, in wrapper

    return f(dbname, *args, **kwargs)

  File "/opt/odoo/odoo/http.py", line 339, in checked_call

    result = self.endpoint(*a, **kw)

  File "/opt/odoo/odoo/http.py", line 915, in __call__

    return self.method(*args, **kw)

  File "/opt/odoo/odoo/http.py", line 515, in response_wrap

    response = f(*args, **kw)

  File "/opt/odoo/addons/web/controllers/main.py", line 1242, in call_button

    action = self._call_kw(model, method, args, kwargs)

  File "/opt/odoo/addons/web/controllers/main.py", line 1230, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "/opt/odoo/odoo/api.py", line 387, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

  File "/opt/odoo/odoo/api.py", line 374, in _call_kw_multi

    result = method(recs, *args, **kwargs)

  File "/opt/odoo/odoo_pragtech_saas_script_software_saaskit/saas_sale/models/sale.py", line 1327, in action_confirm

    self.action_install_module( db_name, ['sales_team', 'openerp_saas_tenant'])

  File "/opt/odoo/odoo_pragtech_saas_script_software_saaskit/saas_sale/models/sale.py", line 556, in action_install_module

    uid_dst = common.authenticate(db_name, brand_admin, brand_pwd, {})

  File "/usr/lib/python3.6/xmlrpc/client.py", line 1112, in __call__

    return self.__send(self.__name, args)

  File "/usr/lib/python3.6/xmlrpc/client.py", line 1452, in __request

    verbose=self.__verbose

  File "/usr/lib/python3.6/xmlrpc/client.py", line 1154, in request

    return self.single_request(host, handler, request_body, verbose)

  File "/usr/lib/python3.6/xmlrpc/client.py", line 1187, in single_request

    dict(resp.getheaders())

xmlrpc.client.ProtocolError: <ProtocolError for legalapps.com.br//xmlrpc/2/common: 301 Moved Permanently>


Can you tell me, please, why you are giving this error and how to fix it?


If I returned a backup that did not exist, why is it happening now?


Thanks in advance for your help.


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Best Answer

Hi Rodrigo: Since this is a 3rd party app, you may want to contact the author of the app and report this as an issue.

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