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odoo accounting v14 pos v15
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Help

Error installing Sales module

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salesinstall
1 Reply
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St Mary Church, George Tawfik

Hello,

I have a community 16 edition using accounting and POS.

I tried to install the Sales module but it failed with this error


Traceback (most recent call last):
  File "c:\odoo\server\odoo\tools\convert.py", line 698, in _tag_root
    f(rec)
  File "c:\odoo\server\odoo\tools\convert.py", line 599, in _tag_record
    record = model._load_records([data], self.mode == 'update')
  File "c:\odoo\server\odoo\models.py", line 4341, in _load_records
    data['record']._load_records_write(data['values'])
  File "c:\odoo\server\odoo\models.py", line 4272, in _load_records_write
    self.write(values)
  File "c:\odoo\server\odoo\addons\hr\models\res_users.py", line 241, in write
    result = super(User, self).write(vals)
  File "c:\odoo\server\odoo\addons\gamification\models\res_users.py", line 63, in write
    result = super(Users, self).write(vals)
  File "c:\odoo\server\odoo\addons\mail\models\res_users.py", line 99, in write
    write_res = super(Users, self).write(vals)
  File "c:\odoo\server\odoo\addons\resource\models\res_users.py", line 17, in write
    rslt = super().write(vals)
  File "c:\odoo\addons\hide_menu_user\models\res_user.py", line 41, in write
    res = super(HideMenuUser, self).write(vals)
  File "c:\odoo\server\odoo\addons\base\models\res_users.py", line 1579, in write
    res = super(UsersView, self).write(values)
  File "c:\odoo\server\odoo\addons\base\models\res_users.py", line 1282, in write
    res = super(UsersImplied, self).write(values)
  File "c:\odoo\server\odoo\addons\base\models\res_users.py", line 616, in write
    internal_users.write({'groups_id': [Command.link(gid) for gid in added_groups.ids]})
  File "c:\odoo\server\odoo\addons\hr\models\res_users.py", line 241, in write
    result = super(User, self).write(vals)
  File "c:\odoo\server\odoo\addons\gamification\models\res_users.py", line 63, in write
    result = super(Users, self).write(vals)
  File "c:\odoo\server\odoo\addons\mail\models\res_users.py", line 99, in write
    write_res = super(Users, self).write(vals)
  File "c:\odoo\server\odoo\addons\resource\models\res_users.py", line 17, in write
    rslt = super().write(vals)
  File "c:\odoo\addons\hide_menu_user\models\res_user.py", line 44, in write
    'restrict_user_ids': [(4, self.id)]
  File "c:\odoo\server\odoo\fields.py", line 5035, in __get__
    raise ValueError("Expected singleton: %s" % record)
ValueError: Expected singleton: res.users(2, 11, 12, 8, 9)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "c:\odoo\server\odoo\http.py", line 1584, in _serve_db
    return service_model.retrying(self._serve_ir_http, self.env)
  File "c:\odoo\server\odoo\service\model.py", line 134, in retrying
    result = func()
  File "c:\odoo\server\odoo\http.py", line 1613, in _serve_ir_http
    response = self.dispatcher.dispatch(rule.endpoint, args)
  File "c:\odoo\server\odoo\http.py", line 1810, in dispatch
    result = self.request.registry['ir.http']._dispatch(endpoint)
  File "c:\odoo\server\odoo\addons\base\models\ir_http.py", line 149, in _dispatch
    result = endpoint(**request.params)
  File "c:\odoo\server\odoo\http.py", line 699, in route_wrapper
    result = endpoint(self, *args, **params_ok)
  File "c:\odoo\server\odoo\addons\web\controllers\dataset.py", line 46, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "c:\odoo\server\odoo\addons\web\controllers\dataset.py", line 33, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "c:\odoo\server\odoo\api.py", line 461, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "c:\odoo\server\odoo\api.py", line 448, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "", line 2, in button_immediate_install
  File "c:\odoo\server\odoo\addons\base\models\ir_module.py", line 76, in check_and_log
    return method(self, *args, **kwargs)
  File "c:\odoo\server\odoo\addons\base\models\ir_module.py", line 491, in button_immediate_install
    return self._button_immediate_function(type(self).button_install)
  File "c:\odoo\server\odoo\addons\base\models\ir_module.py", line 615, in _button_immediate_function
    registry = modules.registry.Registry.new(self._cr.dbname, update_module=True)
  File "", line 2, in new
  File "c:\odoo\server\odoo\tools\func.py", line 87, in locked
    return func(inst, *args, **kwargs)
  File "c:\odoo\server\odoo\modules\registry.py", line 90, in new
    odoo.modules.load_modules(registry, force_demo, status, update_module)
  File "c:\odoo\server\odoo\modules\loading.py", line 489, in load_modules
    loaded_modules, update_module, models_to_check)
  File "c:\odoo\server\odoo\modules\loading.py", line 373, in load_marked_modules
    perform_checks=perform_checks, models_to_check=models_to_check
  File "c:\odoo\server\odoo\modules\loading.py", line 230, in load_module_graph
    load_data(cr, idref, mode, kind='data', package=package)
  File "c:\odoo\server\odoo\modules\loading.py", line 71, in load_data
    tools.convert_file(cr, package.name, filename, idref, mode, noupdate, kind)
  File "c:\odoo\server\odoo\tools\convert.py", line 763, in convert_file
    convert_xml_import(cr, module, fp, idref, mode, noupdate)
  File "c:\odoo\server\odoo\tools\convert.py", line 829, in convert_xml_import
    obj.parse(doc.getroot())
  File "c:\odoo\server\odoo\tools\convert.py", line 749, in parse
    self._tag_root(de)
  File "c:\odoo\server\odoo\tools\convert.py", line 698, in _tag_root
    f(rec)
  File "c:\odoo\server\odoo\tools\convert.py", line 715, in _tag_root
    )) from e
odoo.tools.convert.ParseError: while parsing file:/c:/odoo/server/odoo/addons/sales_team/security/sales_team_security.xml:49, somewhere inside

            
        

The above server error caused the following client error:
RPC_ERROR: Odoo Server Error
    RPCError@http://10.3.3.240:8069/web/assets/496-39f10b9/web.assets_backend.min.js:963:274
    makeErrorFromResponse@http://10.3.3.240:8069/web/assets/496-39f10b9/web.assets_backend.min.js:967:163
    jsonrpc/promise

any help

Thanks


0
Avatar
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ECOLEARNZ, Ambiorix Solano.

I imagine that you are using local Odoo, that is, that you have it installed on your personal computer?

St Mary Church, George Tawfik
Author

Yes, it is installed on the local machine and connected to the internet.

Avatar
Niyas Raphy (Walnut Software Solutions)
Best Answer

HI,

From shared trace back it seems there is a usage of third party app with technical name:  hide_menu_user . I feel this is causing the issue. You can do as follows:

* uninstall hide_menu_user module from db
* install sales app, see if it get installed


If this is live db, try the same in a test/duplicated db.

Thanks

0
Avatar
Discard
St Mary Church, George Tawfik
Author

Thank you. it works after uninstalling the hide_menu_user module from db

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