Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Error installing Email & SMS Marketing modules

Subscribe

Get notified when there's activity on this post

This question has been flagged
emailmarketingmass_mailingSMS
492 Views
Avatar
Le Beirut

PS NOTE: I am on Odoo 17 CE (Self Hosted)


Hi there, im trying to install the Email Marketing (mass_mailing) and SMS Marketing (mass_mailing_sms) modules and I keep getting error, I think it has to do with the discuss app (mail) but I can't upgrade it, it just keeps loading and then taking me out of the database as if nothing happened. here are the errors I get when installing the modules...


Email Marketing


RPC_ERROR

Odoo Server Error

Traceback (most recent call last):

  File "/opt/odoo/odoo/odoo/http.py", line 1803, in _serve_db

    return service_model.retrying(self._serve_ir_http, self.env)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/service/model.py", line 152, in retrying

    result = func()

             ^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 1831, in _serve_ir_http

    response = self.dispatcher.dispatch(rule.endpoint, args)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 2035, in dispatch

    result = self.request.registry['ir.http']._dispatch(endpoint)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_http.py", line 221, in _dispatch

    result = endpoint(**request.params)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 772, in route_wrapper

    result = endpoint(self, *args, **params_ok)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/addons/web/controllers/dataset.py", line 29, in call_button

    action = self._call_kw(model, method, args, kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/addons/web/controllers/dataset.py", line 21, in _call_kw

    return call_kw(Model, method, args, kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/api.py", line 484, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/api.py", line 469, in _call_kw_multi

    result = method(recs, *args, **kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo-venv/lib/python3.11/site-packages/decorator.py", line 232, in fun

    return caller(func, *(extras + args), **kw)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 75, in check_and_log

    return method(self, *args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 469, in button_immediate_install

    return self._button_immediate_function(self.env.registry[self._name].button_install)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 593, in _button_immediate_function

    registry = modules.registry.Registry.new(self._cr.dbname, update_module=True)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo-venv/lib/python3.11/site-packages/decorator.py", line 232, in fun

    return caller(func, *(extras + args), **kw)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/tools/func.py", line 87, in locked

    return func(inst, *args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/registry.py", line 110, in new

    odoo.modules.load_modules(registry, force_demo, status, update_module)

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 485, in load_modules

    processed_modules += load_marked_modules(env, graph,

                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 366, in load_marked_modules

    loaded, processed = load_module_graph(

                        ^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 229, in load_module_graph

    load_data(env, idref, mode, kind='data', package=package)

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 73, in load_data

    tools.convert_file(env, package.name, filename, idref, mode, noupdate, kind)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 627, in convert_file

    convert_xml_import(env, module, fp, idref, mode, noupdate)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 693, in convert_xml_import

    obj.parse(doc.getroot())

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 613, in parse

    self._tag_root(de)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 556, in _tag_root

    f(rec)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 567, in _tag_root

    raise ParseError(msg) from None  # Restart with "--log-handler odoo.tools.convert:DEBUG" for complete traceback

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

odoo.tools.convert.ParseError: while parsing None:4

Error while parsing or validating view:


Element '<xpath expr="//div[hasclass(&#39;by_odoo&#39;)]/t[last()]">' cannot be located in parent view


View error context:

{'file': '/opt/odoo/odoo/addons/mass_mailing/data/digest_data.xml',

'line': 2,

'name': 'digest_mail_main',

'view': ir.ui.view(13655,),

'view.model': False,

'view.parent': ir.ui.view(900,),

'xmlid': 'digest_mail_main'}



The above server error caused the following client error:

RPC_ERROR: Odoo Server Error

    RPCError@https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2937:324

    makeErrorFromResponse@https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2940:175

    @https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2944:34


SMS Marketing


RPC_ERROR

Odoo Server Error

Traceback (most recent call last):

  File "/opt/odoo/odoo/odoo/http.py", line 1803, in _serve_db

    return service_model.retrying(self._serve_ir_http, self.env)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/service/model.py", line 152, in retrying

    result = func()

             ^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 1831, in _serve_ir_http

    response = self.dispatcher.dispatch(rule.endpoint, args)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 2035, in dispatch

    result = self.request.registry['ir.http']._dispatch(endpoint)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_http.py", line 221, in _dispatch

    result = endpoint(**request.params)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/http.py", line 772, in route_wrapper

    result = endpoint(self, *args, **params_ok)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/addons/web/controllers/dataset.py", line 29, in call_button

    action = self._call_kw(model, method, args, kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/addons/web/controllers/dataset.py", line 21, in _call_kw

    return call_kw(Model, method, args, kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/api.py", line 484, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/api.py", line 469, in _call_kw_multi

    result = method(recs, *args, **kwargs)

             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo-venv/lib/python3.11/site-packages/decorator.py", line 232, in fun

    return caller(func, *(extras + args), **kw)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 75, in check_and_log

    return method(self, *args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 469, in button_immediate_install

    return self._button_immediate_function(self.env.registry[self._name].button_install)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/addons/base/models/ir_module.py", line 593, in _button_immediate_function

    registry = modules.registry.Registry.new(self._cr.dbname, update_module=True)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo-venv/lib/python3.11/site-packages/decorator.py", line 232, in fun

    return caller(func, *(extras + args), **kw)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/tools/func.py", line 87, in locked

    return func(inst, *args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/registry.py", line 110, in new

    odoo.modules.load_modules(registry, force_demo, status, update_module)

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 485, in load_modules

    processed_modules += load_marked_modules(env, graph,

                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 366, in load_marked_modules

    loaded, processed = load_module_graph(

                        ^^^^^^^^^^^^^^^^^^

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 229, in load_module_graph

    load_data(env, idref, mode, kind='data', package=package)

  File "/opt/odoo/odoo/odoo/modules/loading.py", line 73, in load_data

    tools.convert_file(env, package.name, filename, idref, mode, noupdate, kind)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 627, in convert_file

    convert_xml_import(env, module, fp, idref, mode, noupdate)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 693, in convert_xml_import

    obj.parse(doc.getroot())

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 613, in parse

    self._tag_root(de)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 556, in _tag_root

    f(rec)

  File "/opt/odoo/odoo/odoo/tools/convert.py", line 567, in _tag_root

    raise ParseError(msg) from None  # Restart with "--log-handler odoo.tools.convert:DEBUG" for complete traceback

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

odoo.tools.convert.ParseError: while parsing None:4

Error while parsing or validating view:


Element '<xpath expr="//div[hasclass(&#39;by_odoo&#39;)]/t[last()]">' cannot be located in parent view


View error context:

{'file': '/opt/odoo/odoo/addons/mass_mailing/data/digest_data.xml',

'line': 2,

'name': 'digest_mail_main',

'view': ir.ui.view(13654,),

'view.model': False,

'view.parent': ir.ui.view(900,),

'xmlid': 'digest_mail_main'}



The above server error caused the following client error:

RPC_ERROR: Odoo Server Error

    RPCError@https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2937:324

    makeErrorFromResponse@https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2940:175

    @https://restaurants.lebeirut.lk/web/assets/a4db24d/web.assets_web.min.js:2944:34

0
Avatar
Discard
Codesphere Tech

Hello.
Pull the latest code from git and then try to upgrade the module. Hope it helps.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Sending Emails in Batches of 200 Every 1 Hour – Help Needed Solved
marketing mass_mailing
Avatar
Avatar
Avatar
3
Dec 25
3337
How to send a mass mail to several recipient records but prevent email duplicates?
email marketing
Avatar
Avatar
2
Oct 25
1303
MKT x Email: Resend no open
email marketing
Avatar
0
Oct 24
1785
No se envian los email en marketing por correo
email marketing
Avatar
0
May 24
2202
Email queue status
email marketing
Avatar
Avatar
Avatar
2
Feb 24
4296
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now