Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Error in chat module

Subscribe

Get notified when there's activity on this post

This question has been flagged
chatwebsite
4081 Views
Avatar
Yann de Champlain

Hi,

can't get the Chat module to work.  I get this error when I click on a channel or try to use it.:.



Odoo Server Error
Traceback (most recent call last):
  File "/odoo/odoo-server/openerp/http.py", line 599, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/odoo/odoo-server/openerp/http.py", line 636, in dispatch
    result = self._call_function(**self.params)
  File "/odoo/odoo-server/openerp/http.py", line 315, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/odoo/odoo-server/openerp/service/model.py", line 118, in wrapper
    return f(dbname, *args, **kwargs)
  File "/odoo/odoo-server/openerp/http.py", line 308, in checked_call
    result = self.endpoint(*a, **kw)
  File "/odoo/odoo-server/openerp/http.py", line 887, in __call__
    return self.method(*args, **kw)
  File "/odoo/odoo-server/openerp/http.py", line 465, in response_wrap
    response = f(*args, **kw)
  File "/odoo/odoo-server/addons/web/controllers/main.py", line 971, in call_kw
    return self._call_kw(model, method, args, kwargs)
  File "/odoo/odoo-server/addons/web/controllers/main.py", line 963, in _call_kw
    return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs)
  File "/odoo/odoo-server/openerp/api.py", line 238, in wrapper
    return old_api(self, *args, **kwargs)
  File "/odoo/odoo-server/openerp/models.py", line 1536, in fields_view_get
    root_view = View.read_combined(cr, uid, view_id, fields=['id', 'name', 'field_parent', 'type', 'model', 'arch'], context=context)
  File "/odoo/odoo-server/openerp/api.py", line 238, in wrapper
    return old_api(self, *args, **kwargs)
  File "/odoo/odoo-server/openerp/addons/base/ir/ir_ui_view.py", line 635, in read_combined
    view_arch = etree.fromstring(view['arch'].encode('utf-8'))
  File "lxml.etree.pyx", line 3032, in lxml.etree.fromstring (src/lxml/lxml.etree.c:68106)
  File "parser.pxi", line 1785, in lxml.etree._parseMemoryDocument (src/lxml/lxml.etree.c:102455)
  File "parser.pxi", line 1673, in lxml.etree._parseDoc (src/lxml/lxml.etree.c:101284)
  File "parser.pxi", line 1074, in lxml.etree._BaseParser._parseDoc (src/lxml/lxml.etree.c:96466)
  File "parser.pxi", line 582, in lxml.etree._ParserContext._handleParseResultDoc (src/lxml/lxml.etree.c:91275)
  File "parser.pxi", line 683, in lxml.etree._handleParseResult (src/lxml/lxml.etree.c:92461)
  File "parser.pxi", line 622, in lxml.etree._raiseParseError (src/lxml/lxml.etree.c:91757)
XMLSyntaxError: Opening and ending tag mismatch: span line 65 and sheet, line 66, column 26



Any idea to help me fix this?

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
I have problem in odoo online chat in website
chat website
Avatar
0
Oct 24
1519
Documentation on Live Chat functionality
chat website
Avatar
0
Mar 15
5102
Chat license and integrate in my website or use v8 web
license chat website
Avatar
Avatar
1
Mar 15
5209
How do I remove the numbers from the slugs in my blog and blogpost? Solved
website
Avatar
Avatar
Avatar
Avatar
3
Sep 25
2477
Login Website Solved
website
Avatar
3
Oct 25
149265
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now