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Error creating a Purchase order

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errorpurchase_order
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jaquelin@articulo10.com

Since yesterday we receive errors when we create a purchase order.


Traceback (most recent call last):
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 653, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 312, in _handle_exception
    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
  File "/home/odoo/src/odoo/11.0/odoo/tools/pycompat.py", line 87, in reraise
    raise value
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 695, in dispatch
    result = self._call_function(**self.params)
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 344, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/home/odoo/src/odoo/11.0/odoo/service/model.py", line 97, in wrapper
    return f(dbname, *args, **kwargs)
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 337, in checked_call
    result = self.endpoint(*a, **kw)
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 939, in __call__
    return self.method(*args, **kw)
  File "/home/odoo/src/odoo/11.0/odoo/http.py", line 517, in response_wrap
    response = f(*args, **kw)
  File "/home/odoo/src/odoo/11.0/addons/web/controllers/main.py", line 934, in call_kw
    return self._call_kw(model, method, args, kwargs)
  File "/home/odoo/src/odoo/11.0/addons/web/controllers/main.py", line 926, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/home/odoo/src/odoo/11.0/odoo/api.py", line 687, in call_kw
    return call_kw_model(method, model, args, kwargs)
  File "/home/odoo/src/odoo/11.0/odoo/api.py", line 672, in call_kw_model
    result = method(recs, *args, **kwargs)
  File "/home/odoo/src/odoo/11.0/addons/base_automation/models/base_automation.py", line 210, in create
    action._process(action._filter_post(record))
  File "/home/odoo/src/odoo/11.0/addons/base_automation/models/base_automation.py", line 184, in _process
    self.action_server_id.with_context(**ctx).run()
  File "/home/odoo/src/odoo/11.0/odoo/addons/base/ir/ir_actions.py", line 573, in run
    res = func(action, eval_context=eval_context)
  File "/home/odoo/src/odoo/11.0/addons/mail/models/ir_actions.py", line 55, in run_action_email
    action.template_id.with_context(cleaned_ctx).send_mail(self._context.get('active_id'), force_send=False, raise_exception=False)
  File "/home/odoo/src/odoo/11.0/addons/mail/models/mail_template.py", line 544, in send_mail
    values = self.generate_email(res_id)
  File "/home/odoo/src/enterprise/11.0/l10n_mx_edi/models/mail_template.py", line 13, in generate_email
    res = super(MailTemplate, self).generate_email(res_ids, fields=fields)
  File "/home/odoo/src/odoo/11.0/addons/mail/models/mail_template.py", line 459, in generate_email
    res_ids_to_templates = self.get_email_template(res_ids)
  File "/home/odoo/src/odoo/11.0/addons/mail/models/mail_template.py", line 400, in get_email_template
    langs = self.render_template(self.lang, self.model, res_ids)
  File "/home/odoo/src/odoo/11.0/addons/mail/models/mail_template.py", line 357, in render_template
    records = self.env[model].browse(it for it in res_ids if it)  # filter to avoid browsing [None]
  File "/home/odoo/src/odoo/11.0/odoo/api.py", line 761, in __getitem__
    return self.registry[model_name]._browse((), self)
  File "/home/odoo/src/odoo/11.0/odoo/modules/registry.py", line 179, in __getitem__
    return self.models[model_name]
KeyError: False
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jaquelin@articulo10.com
Author Best Answer

Yes i was checking indeed what i changed and removed that, and now it is working again. I tried to create a automation in the purchase order.

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Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,

From the given error message its not able to trace what is the reason for the issue. As you have told that system was working fine till yesterday, check the changes you have made recently in the system. If you have added any custom code or custom modules to system, remove them from the instance and see whether you get the error again.

Before doing any changes or testing take a back up of the database and see.

Thanks

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