Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Error 403 Forbidden - After a corrupted uninstall of Live_Chat module

Subscribe

Get notified when there's activity on this post

This question has been flagged
livechat403
4 Replies
5340 Views
Avatar
Long Hoang Pham

Hi guys,

I have been testing odoo for about 2 weeks now, my site is kind of up and run when I tried to uninstall Live_chat module, everything seems broken to part ... I have quite a lot of data on my test_odoo_machine, so it is greatly appreciated if someone could help me out.

Instead of install odoo on ubuntu or windows like most other people, I wanted to try something different so i go with DOCKER_VERSION of odoo.. everything was working fine until i tried to uninstall live_chat module, everything stop workings and I have been searching, searching and searching for solution but without lucks.

Could someone please help me, here is the log:

24 10:53:14,202 1 [1;32m[1;49mINFO[0m edh_vietnam werkzeug: 172.17.0.1 - - [24/Jul/2017 10:53:14] "GET / HTTP/1.1" 500 - 24 10:53:14,210 1 [1;31m[1;49mERROR[0m edh_vietnam werkzeug: Error on request:

k (most recent call last):

sr/lib/python2.7/dist-packages/werkzeug/serving.py", line 177, in run_wsgi self.server.app)

sr/lib/python2.7/dist-packages/werkzeug/serving.py", line 165, in execute ion_iter = app(environ, start_response)

sr/lib/python2.7/dist-packages/odoo/service/server.py", line 246, in app elf.app(e, s)

sr/lib/python2.7/dist-packages/odoo/service/wsgi_server.py", line 184, in application pplication_unproxied(environ, start_response)

sr/lib/python2.7/dist-packages/odoo/service/wsgi_server.py", line 170, in application_unproxied handler(environ, start_response)

sr/lib/python2.7/dist-packages/odoo/http.py", line 1306, in __call__ elf.dispatch(environ, start_response)

sr/lib/python2.7/dist-packages/odoo/http.py", line 1280, in __call__ elf.app(environ, start_wrapped)

sr/lib/python2.7/dist-packages/werkzeug/wsgi.py", line 588, in __call__ elf.app(environ, start_response)

sr/lib/python2.7/dist-packages/odoo/http.py", line 1471, in dispatch ir_http._dispatch()

sr/lib/python2.7/dist-packages/odoo/addons/website/models/ir_http.py", line 191, in _dispatch url_lang and request.website_multilang and request.lang != request.website.default_lang_code)

sr/lib/python2.7/dist-packages/odoo/fields.py", line 869, in __get__ ermine_value(record)

sr/lib/python2.7/dist-packages/odoo/fields.py", line 971, in determine_value prefetch_field(self)

sr/lib/python2.7/dist-packages/odoo/models.py", line 3056, in _prefetch_field records.read([f.name for f in fs], load='_classic_write')

sr/lib/python2.7/dist-packages/odoo/models.py", line 2996, in read ad_from_database(stored, inherited)

sr/lib/python2.7/dist-packages/odoo/models.py", line 3124, in _read_from_database te(query_str, params)

sr/lib/python2.7/dist-packages/odoo/sql_db.py", line 141, in wrapper

(self, *args, **kwargs)

sr/lib/python2.7/dist-packages/odoo/sql_db.py", line 218, in execute lf._obj.execute(query, params)

ingError: column website.channel_id does not exist

...d","website"."social_youtube" as "social_youtube","website"....

24 10:53:14,484 1 [1;32m[1;49mINFO[0m edh_vietnam odoo.sql_db: bad query: SELECT "website"."company_id" as "company_id","website"."social_linkedin" as "social_linkedin","website"."id" as "id","website"."compress_html" as "compress_html","website"."google_analytics_key" as "google_analytics_key","website"."create_uid" as "create_uid","website"."cdn_activated" as "cdn_activated","website"."default_lang_id" as "default_lang_id","website"."website_form_enable_metadata" as "website_form_enable_metadata","website"."name" as "name","website"."write_uid" as "write_uid","website"."social_youtube" as "social_youtube","website"."channel_id" as "channel_id","website"."social_twitter" as "social_twitter","website"."domain" as "domain","website"."user_id" as "user_id","website"."cdn_filters" as "cdn_filters","website"."social_facebook" as "social_facebook","website"."cdn_url" as "cdn_url","website"."create_date" as "create_date","website"."social_github" as "social_github","website"."default_lang_code" as "default_lang_code","website"."write_date" as "write_date","website"."social_googleplus" as "social_googleplus" FROM "website"

ebsite".id IN (1) ORDER BY "website"."id"

0
Avatar
Discard
Avatar
Fatih Piristine
Best Answer

did u try to install live_chat from console again ? 

./odoo.py --config=/path/to/conf  -i live_chat 

if not working try manually removing the fields.

https://github.com/ddfs/odoo/blob/master/scripts/remove-module.sql


1
Avatar
Discard
Avatar
Wes Shank
Best Answer

Clicking Upgrade on Live Chat fixed it for me. (See Fatih Piristine's response)

0
Avatar
Discard
Avatar
Long Hoang Pham
Author Best Answer

It return with error, my i asked where is odoo.py ?

odoo@fe8e93ff6ec8:/etc/odoo$ ./odoo.py --config=/etc/odoo -i live_chat bash: ./odoo.py: No such file or directory

My etc/odoo only contains 4 files (1) hostname (2) hosts (3) odoo.conf (4) resolv.conf

0
Avatar
Discard
Fatih Piristine

find the odoo installation directory, then you will find odoo.py for v9, 10 and openerp-server.py for v8.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Live Chat & External System Intergation
livechat
Avatar
0
Apr 25
1591
External Livechat integration throws console error
livechat
Avatar
0
Nov 24
2094
Can I turn off live chat so I can only have the chatbot always on?
livechat
Avatar
0
May 24
21
Livechat mobile responsive bug
livechat
Avatar
0
Feb 24
1853
Livechat widget not working
livechat
Avatar
Avatar
Avatar
2
Feb 24
3431
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now