I've noticed that posts on the forum often fall into two main categories: help inquiries regarding product features and implementations, and suggestions for software improvements. This division can be confusing when trying to provide feedback or seek assistance.

I propose enhancing the forum's structure to clarify these distinctions and improve user experience. One suggestion is to adopt a UserVoice or feature-upvote system, providing a centralized platform for customer feedback. This platform would allow users to submit their own suggestions, vote on existing ideas, and engage in discussions around proposed enhancements. Such a system could streamline the product backlog management within the project app and promote open innovation.

Alternatively, the forum could be organized into distinct sections such as help, feature improvements, new feature requests, and bugs. This categorization would make it easier for users to navigate and contribute based on their specific needs. Examples from other software platforms like Jira and UserVoice demonstrate effective categorization into bug reports, feature enhancements, new feature suggestions, and general questions.

To integrate these features into Odoo, we could explore merging aspects of Jira and UserVoice into the forum structure or developing a new, Odoo-specific feature. This would not only clarify where users should direct their feedback and questions but also streamline the process of tracking and prioritizing software improvements and issue resolutions.