Hi,

Refer to the following,

* https://www.cybrosys.com/blog/how-to-connect-gmail-to-odoo-16-using-google-oauth

* https://www.odoo.com/documentation/18.0/applications/general/email_communication/email_servers_inbound.html

* https://www.odoo.com/documentation/18.0/applications/general/email_communication/google_oauth.html

Hope it helps

📥 Integrating Gmail with Odoo

For Odoo Online or Odoo.sh Users:

1. Enable Mail Plugin in Odoo:
   • Navigate to Settings > General Settings in your Odoo instance.
   • Under the Integrations section, activate the Mail Plugin option and click Save.
2. Install the Gmail Plugin:
   • Open your Gmail account.
   • Click on the Google Apps icon (grid) in the top-right corner and select Google Workspace Marketplace.
   • Search for Odoo Inbox Addin and click Install.
3. Authorize and Connect:
   • In your Gmail inbox, a purple Odoo icon will appear on the right-side panel. Click it to open the plugin window.
   • Select any email and click Authorize Access to grant Odoo access to your Gmail inbox.
   • Click Login, enter your Odoo database URL (e.g., https://yourcompany.odoo.com), and log in.
   • Click Allow to finalize the connection.

For Self-Hosted Odoo Users:

Due to Google's security guidelines, self-hosted Odoo instances require a manual setup:

1. Download the Gmail Plugin:
   • Access the Odoo Mail Client Extensions repository on GitHub.
   • Click on the Code button and select Download ZIP.
2. Modify Plugin Files:
   • Extract the ZIP file and navigate to mail-client-extensions-master/gmail/src/views.
   • Open login.ts in a text editor and remove the domain restriction lines to allow your custom domain.
   • In appsscript.json, replace references to odoo.com with your server's domain.
3. Deploy the Plugin:
   • Follow the instructions in the README.md file to push the plugin as a Google Project.
   • Share the project with your Gmail account, then click Publish and Deploy from manifest.
   • Install the add-on to complete the setup.
4. Configure Odoo and Gmail:
   • Enable the Mail Plugin in Odoo as described earlier.
   • In Gmail, click the Odoo icon, authorize access, log in with your Odoo credentials, and allow the connection.

📊 Email Tracking in Odoo

To monitor email statuses within Odoo:

• OCA Email Tracking Module:
  • Install the Email Tracking module from the Odoo Community Association (OCA).
  • This module adds intuitive icons next to each recipient in the mail thread (chatter), indicating the status of the email:
    • Unknown: No tracking info available.
    • Waiting: Email is queued to be sent.
    • Error: An error occurred while sending.
  • These visual cues help