This is error shown for creating email notification when we filled the assign to field in the assign button wizard.
Odoo
Odoo Server Error
Traceback (most recent call last): File "/opt/openerp/odoo/openerp/http.py", line 544, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "/opt/openerp/odoo/openerp/http.py", line 581, in dispatch result = self._call_function(**self.params) File "/opt/openerp/odoo/openerp/http.py", line 317, in _call_function return checked_call(self.db, *args, **kwargs) File "/opt/openerp/odoo/openerp/service/model.py", line 118, in wrapper return f(dbname, *args, **kwargs) File "/opt/openerp/odoo/openerp/http.py", line 314, in checked_call return self.endpoint(*a, **kw) File "/opt/openerp/odoo/openerp/http.py", line 810, in __call__ return self.method(*args, **kw) File "/opt/openerp/odoo/openerp/http.py", line 410, in response_wrap response = f(*args, **kw) File "/opt/openerp/odoo/addons/web/controllers/main.py", line 948, in call_button action = self._call_kw(model, method, args, {}) File "/opt/openerp/odoo/addons/web/controllers/main.py", line 936, in _call_kw return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs) File "/opt/openerp/odoo/openerp/api.py", line 268, in wrapper return old_api(self, *args, **kwargs) File "/opt/openerp/odoo/openerp/addons/sun_helpdesk /wizard/assign_case.py", line 22, in assign_case record_id = context.get('active_id') AttributeError: 'NoneType' object has no attribute 'get'
Do you this error when you install the sun_helpdesk module?