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Hi, 


(Odoo v16.3)


In the email marketing module >> settings

I can set  Sender From & Reply To email addresses.


I try to set noreply @ ourdomain.com in both fields but when receiving the test email

I got as From address my admin odoo email address. Reply To is ok.


If in the Sender Address I put it like this: "noreply"

the result will show "noreply"


The From header is not correctly set.

How can I fix that ?

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Author Best Answer

Found the solution my self: It's a formatting problem...

Send From: "company" is not working as excepted
Send From: company "" OK  

With the double quotes surounding the email address it will be correclty formatted in the From header of the email.


though this is rahter a bug.

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Formatting problems in my reply with the Markdown...
Send From: "company" <noreply@company.com> is not working as excepted
Send From: company "<noreply@company.com>" OK

Best Answer

You're right, there's definitely a bug or something strange with that
TLDR : Do not use any "​ inside your sender address in Odoo

if you set (inside Emails Marketing > Settings) the sender address to be
> "Monsieur Biche - Hello !" <hello@monsieur-biche.fr>​
=> Here's what you will see inside the mail source (=> you will get the incorrect display name)
> From: "Monsieur,Biche,-,Hello,!" <hello@monsieur-biche.fr>

but if you use
> Monsieur Biche - Hello ! <hello@monsieur-biche.fr>
Here's what you will see inside the mail source (=> you will get the correct display name)
> From: "Monsieur Biche - Hello !" <hello@monsieur-biche.fr>

Thank you for your hints, hope it will help others ! 😉

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