Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

email - how to filter or prevent spam coming into OpenERP?

Subscribe

Get notified when there's activity on this post

This question has been flagged
emailv7
3 Replies
12278 Views
Avatar
Gary Miller

What is the best approach to filtering out spam emails? If a user account has existed for a while, there will be quite a lot of spam flowing into OpenERP. It is a waste to have all the junk mail stored forever in the database. At least I have not found an easy approach to deleting junk mail.

1
Avatar
Discard
Gary Miller
Author

Even more targeted email filtering relates to not allowing in all the Facebook, LinkedIn, Google+ or Twitter messages. Similarly, I would want to filter all subscription/list emails.

Martin

This is my concern as well. With a Trac instance where incoming emails generate support tickets, we have to cleanup spam often, otherwise database would suffer. While cleaning up the INBOX, before email reaches the system, is surely a good idea, some kind of filtering later cannot hurt. Note similar question here: http://help.openerp.com/question/18921/how-to-apply-filter-for-emails-in-generating-leads-from-incoming-mail/

Martin

Most of the spam I get is already marked as such by the email firewall. I.e. The subject starts with the string [SPAM-Firewall]_. Is there an easy way to at least prevent issue creation if email.subject.startswith("Whatever"):?

Avatar
Martin
Best Answer

You can patch the file addons/fetchmail/fetchmail.py a little bit. In my case, our e-mail firewall already changes the subject of e-mails, if it is probably spam. I just did this:

@@ -198,6 +198,13 @@
                     result, data = imap_server.search(None, '(UNSEEN)')
                     for num in data[0].split():
                         result, data = imap_server.fetch(num, '(RFC822)')
+                        try:
+                            subject = filter(lambda l: l.startswith("Subject: "), data[0][1].split("\n\n")[0].split("\n"))[0].split(" ", 1)[1]
+                            _logger.info("subject: %s", subject)
+                            if subject.startswith("[SPAM-Firewall]_"):
+                                continue
+                        except Exception, e:
+                            _logger.info("exception with subject %s", str(e))
                         res_id = mail_thread.message_process(cr, uid, server.object_id.model, 
                                                              data[0][1],
                                                              save_original=server.original,

If you don't use a firewall, you could easily use the same mechanism to blacklist subjects, senders etc.

1
Avatar
Discard
Avatar
Mariusz Mizgier
Best Answer

Martin - there is a question if you don't mind answering (I would be very glad to get an answer). I'm interested in importing all mail messages from my account, which has been sent directly to me (for example, if my company is @company.com, then I want to have all mails, which have been addressed to me (like mariusz@company.com, where mariusz is my alias), fetched to OpenERP. Here is the code I've modified:

            result, data = imap_server.search(None, '(ALL)')
            for num in data[0].split():
                result, data = imap_server.fetch(num, '(RFC822)')
                try:
                    to = filter(lambda l: l.startswith("To: "), data[0][1].split("\n\n")[0].split("\n"))[0].split(" ", 1)[1]
                    _logger.info("to: %s", to)
                    if not to.endswith("@company.com"):
                        continue
                except Exception, e:
                    _logger.info("exception with address %s", str(e))
                res_id = mail_thread.message_process(cr, uid, server.object_id.model, 
                                                     data[0][1],
                                                     save_original=server.original,

The problem here is that headers are being processed well, but in the end OpenERP fetch 0 mails - what is the problem here? I wasn't able to trace bug here, whole fetchmail processes as follows, but gives 0 exceptions (and it should). It returns a lot of results like INFO test openrp.addons.fetchmail.fetchmail: to: <mariusz@company.com>, but also mails which are not in the domain @company.com. Any help would be appreciated.

0
Avatar
Discard
Avatar
michel Guénard
Best Answer

I have used a service from mailstrom.com to clean the email box from spam and other non-desired emails.

0
Avatar
Discard
Gary Miller
Author

This kind of approach seems to imply that I need to make sure that a filter service runs prior to each time OpenERP checks the email account. - Gary

michel Guénard

Services like the one mentionned helps a user to clean his/her mailbox on a continuing basis - as long as the service is active; this is a way to unsubscribe from spam lists. but evidently it does not work as a filter on the fly!

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
How to disable automatic mail ? Solved
email v7
Avatar
Avatar
Avatar
Avatar
Avatar
7
Apr 24
47345
How can I set custom from and reply-to addresses in email templates? Solved
email v7
Avatar
Avatar
Avatar
Avatar
Avatar
6
Jul 23
27524
what is the difference between mail.message and mail.mail? Solved
email v7
Avatar
Avatar
Avatar
Avatar
3
Aug 24
22026
Is there any module available for e-Mail forward?
email v7
Avatar
0
Mar 15
4618
Best way to group customers together for a newsletter?
email v7
Avatar
Avatar
1
Mar 15
6828
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now