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v14eCommerce
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ODBWilson

Hi,

Odoo14, Ecommerce

Is there a way to stop sending an email to the client when they place an order?

Thanks

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ODBWilson
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Anyone got an idea? I still have no luck.

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ODBWilson
Author Best Answer

Any clues to stop sending email to client when placing an order?

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Creyox Technologies
Best Answer

Hello,

You have to try below solution. It might be helpful to you.

  • go to "Settings / Technical / Email / Subtypes"

  • select "Sales Order Confirmed"

  • uncheck all the options.


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    ODBWilson
    Author

    I cannot find such an option "Settings / Technical / Email / Subtypes" in Odoo 14.
    I find the following solution. But I have no idea what it is?
    ref : https://imgur.com/a/8P1dVXJ
    https://github.com/odoo/odoo/commit/7594cb62792508f35d3a3098e7cf07955227a53f
    Do you have any clues?
    Thanks!

    Creyox Technologies

    Make sure you enabled the developer mode after enabling developer mode you can find above Subtypes menu

    ODBWilson
    Author

    I already enabled the developer mode. I only find subtypes in "Settings->Technical->Discuss->Subtypes", but not in "Settings->Technical->Email"
    Thanks!

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