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Hi,


So I'm pretty new to Odoo. I made a new Discount & Loyalty program, but would like to delete it. Odoo won't let me, however. It returns the error that I can't delete an "active" program. The issue is that there is seemingly no way to deactivate the program in the form view nor in de list view, or am I looking over something?

Any help?


Thanks!


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Hi,


Did you find how to?

Author

seems like I just replied instead of adding commentary. See my reply below!

Author Best Answer

Hi, sorry for the late reply. Yes, I've been able to delete it after first archiving it as Cybrosys mentioned in this thread. Hope this helps!

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How can I delete generated coupons? I cannot delete Coupons program (even after archived) if there are generated coupons. It says:

Validation Error

The operation cannot be completed: another model requires the record being deleted. If possible, archive it instead. Model: Loyalty Coupon (loyalty.card) Constraint: loyalty_card_program_id_fkey
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Hi,

You are not able to delete that loyalty program because it may be in use, or some sale has already been done using that program. You could archive it instead.
Go to action -> Archive

Hope it helps

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Archiving it and then deleting, will work ; )

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