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Michael Grøn

I have a company setting up a Odoo 11 up for us.

When we do orders once in a while our customers wants to delete or change a line after it is confirmed. Our developer says it is not possible to delete orderlines in Odoo because that is the way Odoo works.

Also if the customer schould want to change the deliverytime - we are told that it is not possible after the order has been saved. 

Can this really be tru? .

Thanks for commenting 

Michael

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Sudhir Arya (ERP Harbor Consulting Services)
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Hi Michael,

Every ERP has their own flow and own business logic. Once you confirm the Quotation, it creates Delivery Order and/or Invoice. If you want to make any change (Add/Update/Delete) in Sales Order Line, you will have to reflect that change in Delivery Order and in Invoice. Developing such functionality is possible but bit difficult because normal flow should be working fine even after you make any change.

Hope this will help you. You can contact us for such development.

Sudhir Arya
ERP Harbor Consulting Services
Skype:sudhir@erpharbor.com
Website: http://www.erpharbor.com

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Michael Grøn
Author Best Answer

It´s me again :-) I have taken Odoo up again.

Let me explain MY workflow so maybe there is a Odoo way to do things?

My customer orders 4 item lines. 2 Items he wants to have delivered in 30 days and the other 2 lines in 60 days. 30 and 60 days is fixed days offcourse. 2 seperate delivery dates gives me my first Odoo problem.

Now 2 things can happend.

1. Customer calls and want´s to change the delivery dates. That can be either to have the order delivered before or after the dates he wanted in the first place. Customers will often want to have a confirmation on the new deliverydates.

2. The items from the lines can be delayed from the supplier. This makes it impossible to deliver in time and therefor we want to make a new confirmation to the customer with the right delivery dates. 

These 2 scenarios I simply do not know how to overcome. Does anyone have suggestions?

Thanks a lot.

Michael

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Ray Carnes (ray)
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Have you seen https://www.odoo.com/apps/modules/11.0/sale_order_line_date/ ?

This module adds requested date to a sales order lines and propagate it to stock moves and procurements. When the requested date of the whole sale order is modified the requested date of the lines change to match.





Note:  I had to change the widget of the date field (it normally shows date plus time) and make it visible on the Delivery Order (it is normally hidden) via view XML changes.


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