Pretty basic question: How can I record a single payment against multiple invoices where the customer is paying me less than the invoice amount. Example:
Customer A has 3 invoices open in the system
Inv1 $1,000
Inv2 $ 500
Inv3 $2,000
My team receives a check from Customer A in the amount of $1,800 with the attached remittance:
Inv1 $600
Inv2 $400
Inv3 $800
They've essentially short paid each invoice. In nearly every ERP I have used throughout my career, I've had the ability to apply cash to an invoice for the amount received. It is pretty common for a customer to short pay invoices. I'm not seeing how I can do this in Odoo. Since I am receiving one single check for $1,800, it would be inappropriate for me to create three different deposits in my ledger for 1 single check. It would make reconciling my bank a nightmare at high volumes.
Does Odoo not have the ability to handle this? It seems so basic considering how many great things comes out of the box. The cheapest version of Quickbooks handles this with ease. Any assistance would be a HUGE help.
