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Stephen Ngailo

We noticed customer invoices and vendor bills on registering payment, it shows the message "Outstanding Payment Available" which the same payment we registered for this invoice. also, the "add" payment link shown under the invoice amount is not working.
Either customer invoices or vendor bill remains open.



how to fix it?

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Kevin Joe
Best Answer

Hi,

Seems like your payment entry is not automatically reconciled against the invoice entry.

1 . Make sure that "Allow Reconciliation" is checked in A/C Receivable or Payable in the chart of accounts.
2. "add" payment link shown under the invoice amount is not working - I've checked this in odoo 12 runbot and its working fine. Check if there is any customization done on this or try updating the latest odoo 12 update.

Thanks

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