Hi,
I have created a custom model via the web interface to be used with the CRM Leads. This model is very simple and only contains 2 custom fields (code and description).
When importing leads using the import from file functionality, I want to be able to provide one or more "code" values separated by commas to be attached to the imported lead.
When manually creating/modifying leads, I can correctly link the custom model items to the lead. When using the import from file functionality, I can only link the records in the custom model to the lead by using the External IDs or Database IDs in the CSV, and making sure the "matching with subfields" is checked on the import page.
Lets say we have 2 records in the custom model:
Code | Description | Database ID |
557799 | Some description here | 1023 |
993355 | Some other description | 1024 |
How can I ensure that I can import the leads with a column in the CSV named "code" and with the value of "557799,993355" and have it correctly map to the custom model items? Right now, it only works when using "1023,1024" as value and then configuring the import to map it to the custom model database ID field.
Thanks in advance!