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How to solve this error in Importing: "Import preview failed due to unsupported format or corrupt file: Expected BOF record; found 'id.compa'. For CSV files, the issue could be incorrect encoding."
We have already tried using a new csv file and .csv export file from Odoo but still the error exists.
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Have you tried Excel? There was a problem a few months back if you installed the xlwrt python library - you could only import Excel and would get this error with every CSV
Yes, excel works :) Thanks for the input!