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Hello im wondering is anyone here can help me as im stumped, we changed out domain from a yourname.co to yourname.ca and now i seem to be having email issues.  i cannot modify sales persons within the pipline, or create a new quote within the CRM.  as well email does not seem to be sending but i cant see any error. 

outbount email was updated corectly and i even tried re creating the record.   when i create a quote from the sales tab and sedn by email i do not get any error but the email does not send.  for all the rest i get the following error

Odoo V11 Community Edition

Error:
Odoo Server Error

Traceback (most recent call last):
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 646, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 307, in _handle_exception
    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/tools/pycompat.py", line 87, in reraise
    raise value
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 683, in dispatch
    result = self._call_function(**self.params)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 339, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/service/model.py", line 97, in wrapper
    return f(dbname, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 332, in checked_call
    result = self.endpoint(*a, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 927, in __call__
    return self.method(*args, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/http.py", line 512, in response_wrap
    response = f(*args, **kw)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/web/controllers/main.py", line 924, in call_kw
    return self._call_kw(model, method, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/web/controllers/main.py", line 916, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/api.py", line 687, in call_kw
    return call_kw_model(method, model, args, kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/api.py", line 672, in call_kw_model
    result = method(recs, *args, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/sale/models/sale.py", line 288, in create
    result = super(SaleOrder, self).create(vals)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_thread.py", line 243, in create
    thread.message_auto_subscribe(list(create_values), values=create_values)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_thread.py", line 2166, in message_auto_subscribe
    self._message_auto_subscribe_notify(user_pids)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_thread.py", line 2094, in _message_auto_subscribe_notify
    subtype_id=self.env.ref('mail.mt_note').id)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_thread.py", line 1940, in message_post_with_view
    record.message_post_with_template(False, **kwargs)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_thread.py", line 1971, in message_post_with_template
    return composer.send_mail()
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/sale/wizard/mail_compose_message.py", line 17, in send_mail
    return super(MailComposeMessage, self).send_mail(auto_commit=auto_commit)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/account/models/account_invoice.py", line 1818, in send_mail
    return super(MailComposeMessage, self).send_mail(auto_commit=auto_commit)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/wizard/mail_compose_message.py", line 261, in send_mail
    batch_mails.send(auto_commit=auto_commit)
  File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20171218-py3.6.egg/odoo/addons/mail/models/mail_mail.py", line 248, in send
    smtp_session.quit()
  File "/opt/bitnami/python/lib/python3.6/smtplib.py", line 983, in quit
    res = self.docmd("quit")
  File "/opt/bitnami/python/lib/python3.6/smtplib.py", line 420, in docmd
    self.putcmd(cmd, args)
  File "/opt/bitnami/python/lib/python3.6/smtplib.py", line 367, in putcmd
    self.send(str)
  File "/opt/bitnami/python/lib/python3.6/smtplib.py", line 359, in send
    raise SMTPServerDisconnected('please run connect() first')
smtplib.SMTPServerDisconnected: please run connect() first




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Author Best Answer

Solved, it was a mail relay issue with my provider

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Best Answer

Hope this will help https://www.odoo.com/es_ES/forum/ayuda-1/question/problem-sending-emails-with-users-accounts-admin-send-emails-correctly-86055

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