Hello,

Currently, all taxes paid by our customers are being credited to our Product Sales account. This is causing issues in our financials given that our sales numbers could be inflated by as much as 11-12% for a period of time. Instead, we need to be crediting a separate Tax Payable liability account that we've created. Then, when those tax payments are made to the various tax agencies, an offsetting debit would hit that Tax Payable account, zeroing out, and having never touched Product Sales.

We are using the TaxCloud integration, so going into each different tax (TaxCloud creates a brand new one each time a different percentage is calculated) and making changes there is out of the question and even then, it seems like we'd have to enable Cash Basis Taxes, which isn't something we've ever had to do nor are we prepared to do.

How do we adjust the default account that is credited for taxes paid by our customers?

Thanks in advance!