Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

cant create a new user

Subscribe

Get notified when there's activity on this post

This question has been flagged
error
2 Replies
4607 Views
Avatar
Lüers MV GmbH

when i try to create a new user, i get an error message. i dont know when this error starts to occure so i dont know which addon or module is faulty... hopefully some of you can read this and give me a hint. This is the odoo debug log.


2019-08-03 00:52:17,743 55 DEBUG lueers-mv odoo.modules.registry: Multiprocess signaling check: [Registry - 214 -> 214] [Cache - 7638 -> 7638]
2019-08-03 00:52:17,762 55 DEBUG lueers-mv odoo.api: call res.users().create({'sel_groups_45_46': False, 'in_group_37': True, 'active': True, 'signature': '<p><br></p>', 'in_group_108': False, 'in_group_94': True, 'sel_groups_95_96': False, 'signup_type': False, 'in_group_35': True, 'in_group_97': True, 'in_group_48': True, 'in_group_71': False, 'in_group_32': True, 'in_group_19': False, 'in_group_47': True, 'in_group_39': True, 'alias_id': False, 'sel_groups_109': 109, 'in_group_93': False, 'alias_contact': False, 'sel_groups_2_3': False, 'sel_groups_53_54': False, 'company_id': 1, 'in_group_61': True, 'in_group_8': True, 'sel_groups_21_22_23': 21, 'in_group_42': True, 'sel_groups_1_9_10': 1, 'in_group_62': False, 'sel_groups_75': False, 'in_group_56': True, 'odoobot_state': 'not_initialized', 'send_mail_flag': True, 'sel_groups_80_81': False, 'in_group_69': False, 'name': 'hansmax', 'sel_groups_105_106': 106, 'sel_groups_103_101_102': 102, 'in_group_77': False, 'in_group_58': False, 'in_group_70': True, 'in_group_5': False, '__last_update': False, 'in_group_55': True, 'in_group_76': True, 'oauth_provider_id': False, 'in_group_67': False, 'company_ids': [[6, False, [1]]], 'in_group_59': False, 'login': 'mail@hansmax.de', 'in_group_36': True, 'in_group_98': False, 'notification_type': 'email', 'in_group_6': True, 'in_group_34': True, 'in_group_12': True, 'in_group_60': True, 'in_group_17': False, 'in_group_26': True, 'in_group_13': True, 'in_group_66': True, 'sel_groups_40_41': False, 'sel_groups_99_100': False, 'in_group_57': True, 'in_group_52': True, 'in_group_68': False, 'sel_groups_110_111': 111, 'in_group_38': True, 'sel_groups_43_44': False, 'in_group_16': True, 'in_group_30': False, 'sel_groups_63_64': 63, 'oauth_uid': False, 'action_id': False, 'sel_groups_72_73': False, 'in_group_25': False, 'in_group_7': True, 'in_group_18': True, 'sel_groups_49_50': 49, 'in_group_31': False, 'in_group_4': False, 'in_group_51': True, 'in_group_20': True, 'in_group_11': False, 'image': False, 'code': False, 'email': 'mail@hansmax.de', 'sel_groups_78_79': 78, 'in_group_33': True, 'tz': 'Europe/Berlin', 'in_group_74': False, 'in_group_29': True, 'lang': 'de_DE', 'in_group_27': False, 'in_group_104': True, 'sel_groups_91_92': False, 'sel_groups_65': False, 'sel_groups_24_28': False})
2019-08-03 00:52:21,497 55 ERROR lueers-mv odoo.addons.mail.models.mail_mail: failed sending mail (id: 178) due to argument should be a bytes-like object or ASCII string, not 'bool'
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 298, in _send
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 298, in <listcomp>
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]
File "/usr/lib/python3.5/base64.py", line 81, in b64decode
s = _bytes_from_decode_data(s)
File "/usr/lib/python3.5/base64.py", line 46, in _bytes_from_decode_data
"string, not %r" % s.__class__.__name__) from None
TypeError: argument should be a bytes-like object or ASCII string, not 'bool'
2019-08-03 00:52:21,530 55 ERROR lueers-mv odoo.http: Exception during JSON request handling.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/http.py", line 654, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/usr/lib/python3/dist-packages/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/usr/lib/python3/dist-packages/odoo/http.py", line 696, in dispatch
result = self._call_function(**self.params)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 939, in __call__
return self.method(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 962, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/api.py", line 747, in call_kw
return _call_kw_model_create(method, model, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/api.py", line 727, in _call_kw_model_create
result = method(recs, *args, **kwargs)
File "<decorator-gen-336>", line 2, in create
File "/usr/lib/python3/dist-packages/odoo/api.py", line 430, in _model_create_single
return create(self, arg)
File "/mnt/extra-addons/email_verification/models/email_verification.py", line 37, in create
res_id = super(ResUsers, self).create(vals)
File "<decorator-gen-204>", line 2, in create
File "/usr/lib/python3/dist-packages/odoo/api.py", line 430, in _model_create_single
return create(self, arg)
File "/usr/lib/python3/dist-packages/odoo/addons/digest/models/res_users.py", line 12, in create
user = super(ResUsers, self).create(vals)
File "<decorator-gen-193>", line 2, in create
File "/usr/lib/python3/dist-packages/odoo/api.py", line 430, in _model_create_single
return create(self, arg)
File "/mnt/extra-addons/asterisk_calls/models/user.py", line 32, in create
res = super(ResUser, self).create(vals)
File "<decorator-gen-186>", line 2, in create
File "/usr/lib/python3/dist-packages/odoo/api.py", line 430, in _model_create_single
return create(self, arg)
File "/usr/lib/python3/dist-packages/odoo/addons/sales_team/models/res_users.py", line 17, in create
user = super(ResUsers, self).create(vals)
File "<decorator-gen-132>", line 2, in create
File "/usr/lib/python3/dist-packages/odoo/api.py", line 430, in _model_create_single
return create(self, arg)
File "/usr/lib/python3/dist-packages/odoo/addons/auth_signup/models/res_users.py", line 219, in create
user.with_context(create_user=True).action_reset_password()
File "/usr/lib/python3/dist-packages/odoo/addons/auth_signup/models/res_users.py", line 201, in action_reset_password
template.with_context(lang=user.lang).send_mail(user.id, force_send=True, raise_exception=True)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_template.py", line 559, in send_mail
mail.send(raise_exception=raise_exception)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 264, in send
smtp_session=smtp_session)
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 298, in _send
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]
File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 298, in <listcomp>
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]
File "/usr/lib/python3.5/base64.py", line 81, in b64decode
s = _bytes_from_decode_data(s)
File "/usr/lib/python3.5/base64.py", line 46, in _bytes_from_decode_data
"string, not %r" % s.__class__.__name__) from None
TypeError: argument should be a bytes-like object or ASCII string, not 'bool'

0
Avatar
Discard
Avatar
Waleed Ali Mohsen
Best Answer

As per the log the error raised from _send method in mail_mail.py as cannot send the email.

ERROR lueers-mv odoo.addons.mail.models.mail_mail: failed sending mail (id: 178) due to argument should be a bytes-like object or ASCII string, not 'bool' 
​

Check python code, line 298 of mail_mail.py file in the following path  /usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py

File "/usr/lib/python3/dist-packages/odoo/addons/mail/models/mail_mail.py", line 298, in _send
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]

1
Avatar
Discard
Avatar
Lüers MV GmbH
Author Best Answer

This is the code in line 298 and 297. I have not changed anything here.

attachments = [(a['datas_fname'], base64.b64decode(a['datas']), a['mimetype'])
for a in attachments.sudo().read(['datas_fname', 'datas', 'mimetype'])]

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
?"Your country might be blocked by our hosting provider" error when I create new website
error
Avatar
0
Nov 25
592
Payment Page Return Error with Razorpay on Mobile Devices
error
Avatar
0
Sep 25
1258
Error after installing "purchase" app in Odoo version 18
error
Avatar
Avatar
1
Dec 24
7019
error schema for TourStep Error
error
Avatar
0
Nov 24
2643
Can't modify manifest version of custom module [Odoo.sh]
error
Avatar
Avatar
Avatar
2
Jul 24
5379
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now