Dear all,
A customer of us is using Odoo 10.0 and it worked fine so far. we did not change anything but out of a suddon, POS Window will not start up correctly (it stays black)
I cleared cache and checked for open sessions/orders but did not find any.
When opening developers tools I get the following error when starting up aPOS session:
point_of_sale\.assets\.js:125\
Cannot\ read\ properties\ of\ undefined\ \(reading\ 'id'\)\ TypeError:\ Cannot\ read\ properties\ of\ undefined\ \(reading\ 'id'\)
\ \ \ \ at\ Class\.render_product\ \[as\ _super\]\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:339:2282\)
\ \ \ \ at\ Class\.render_product\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:1829:124\)
\ \ \ \ at\ Class\.render_product\ \(https://lashartistsacademy\.bridgify\.at/web/content/342\-1aa37d6/web\.assets_common\.js:3018:371\)
\ \ \ \ at\ Class\.renderElement\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:341:149\)
\ \ \ \ at\ Class\.renderElement\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:1819:211\)
\ \ \ \ at\ Class\.renderElement\ \(https://lashartistsacademy\.bridgify\.at/web/content/342\-1aa37d6/web\.assets_common\.js:3018:371\)
\ \ \ \ at\ Class\.replace\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:339:2115\)
\ \ \ \ at\ Class\.start\ \[as\ _super\]\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:342:1055\)
\ \ \ \ at\ Class\.start\ \(https://lashartistsacademy\.bridgify\.at/web/content/530\-71701a0/point_of_sale\.assets\.js:450:6\)
\ \ \ \ at\ Class\.\ \(https://lashartistsacademy.bridgify.at/web/content/342-1aa37d6/web.assets_common.js:3018:371)
What happened here and how to resolve that? We did not change anything on the server nor did we tried to upgrade. As our developer disappeared and is not reachable anymore, is there anyone who can help?
Kind regards,
