Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Cannot create new Contact

Subscribe

Get notified when there's activity on this post

This question has been flagged
1 Reply
3335 Views
Avatar
David A.T.

I am using Odoo 12.0 (Community Edition), the odoo is working perfectly yesterday and I have made no change into the server.

When I wanted to create new contact or new Sales the error showed up. But when I edit old contact or old Sales it works Ok. Suddenly today the error showed up. What should I do to fix this?

Error: 
Odoo Server Error

Traceback (most recent call last):
File "/odoo/odoo-server/odoo/http.py", line 654, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/odoo/odoo-server/odoo/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/odoo/odoo-server/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/odoo/odoo-server/odoo/http.py", line 696, in dispatch
result = self._call_function(**self.params)
File "/odoo/odoo-server/odoo/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/odoo/odoo-server/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/odoo/odoo-server/odoo/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/odoo/odoo-server/odoo/http.py", line 939, in __call__
return self.method(*args, **kw)
File "/odoo/odoo-server/odoo/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 962, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 745, in call_kw
return _call_kw_model(method, model, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 718, in _call_kw_model
result = method(recs, *args, **kwargs)
File "/odoo/odoo-server/odoo/models.py", line 1132, in default_get
ir_defaults = self.env['ir.default'].get_model_defaults(self._name)
File "<decorator-gen-45>", line 2, in get_model_defaults
File "/odoo/odoo-server/odoo/tools/cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/odoo/odoo-server/odoo/addons/base/models/ir_default.py", line 151, in get_model_defaults
result[row[0]] = json.loads(row[1])
File "/usr/lib/python3.6/json/__init__.py", line 354, in loads
return _default_decoder.decode(s)
File "/usr/lib/python3.6/json/decoder.py", line 339, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File "/usr/lib/python3.6/json/decoder.py", line 357, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

1
Avatar
Discard
Waleed Ali Mohsen

Did you try to restart the Odoo service?

David A.T.
Author

I have tried restart services and the server.

I also found out the other database running on the same machine got no problem at all. The other DB is not affected at all so I suspect something messed up with the DB. How do I trace the problem in the DB record (my assumption)?

cskh01@kidtopi.edu.vn

I have same issue

Can anyone help me?

Avatar
Ray Carnes (ray)
Best Answer

I had this error today when a User Defined Default was created without the correct information in the Default Value field.

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now