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Error:

Odoo Server Error


Traceback (most recent call last):

  File "/home/odoo/src/odoo/13.0/odoo/tools/cache.py", line 85, in lookup

    r = d[key]

  File "/home/odoo/src/odoo/13.0/odoo/tools/func.py", line 69, in wrapper

    return func(self, *args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/tools/lru.py", line 44, in __getitem__

    a = self.d[obj].me

KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x7fbb36a9c6a8>, 'product.product_category_1')


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 712, in parse

    self._tag_root(de)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 674, in _tag_root

    f(rec)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 674, in _tag_root

    f(rec)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 561, in _tag_record

    f_val = self.id_get(f_ref)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 657, in id_get

    res = self.model_id_get(id_str, raise_if_not_found)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 663, in model_id_get

    return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_model.py", line 1685, in xmlid_to_res_model_res_id

    return self.xmlid_lookup(xmlid)[1:3]

  File "<decorator-gen-24>", line 2, in xmlid_lookup

  File "/home/odoo/src/odoo/13.0/odoo/tools/cache.py", line 90, in lookup

    value = d[key] = self.method(*args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_model.py", line 1674, in xmlid_lookup

    raise ValueError('External ID not found in the system: %s' % xmlid)

ValueError: External ID not found in the system: product.product_category_1


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 624, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 310, in _handle_exception

    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])

  File "/home/odoo/src/odoo/13.0/odoo/tools/pycompat.py", line 14, in reraise

    raise value

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 669, in dispatch

    result = self._call_function(**self.params)

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 350, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/service/model.py", line 94, in wrapper

    return f(dbname, *args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 339, in checked_call

    result = self.endpoint(*a, **kw)

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 915, in __call__

    return self.method(*args, **kw)

  File "/home/odoo/src/odoo/13.0/odoo/http.py", line 515, in response_wrap

    response = f(*args, **kw)

  File "/home/odoo/src/odoo/13.0/addons/web/controllers/main.py", line 1339, in call_kw

    return self._call_kw(model, method, args, kwargs)

  File "/home/odoo/src/odoo/13.0/addons/web/controllers/main.py", line 1331, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/api.py", line 387, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/api.py", line 374, in _call_kw_multi

    result = method(recs, *args, **kwargs)

  File "/home/odoo/src/custom/trial/saas_trial/models/module.py", line 112, in button_immediate_install

    return super(IrModuleModule, self).button_immediate_install()

  File "<decorator-gen-59>", line 2, in button_immediate_install

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_module.py", line 72, in check_and_log

    return method(self, *args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_module.py", line 463, in button_immediate_install

    return self._button_immediate_function(type(self).button_install)

  File "/home/odoo/src/custom/trial/saas_trial/models/module.py", line 99, in _button_immediate_function

    res = super(IrModuleModule, self)._button_immediate_function(function)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_module.py", line 573, in _button_immediate_function

    modules.registry.Registry.new(self._cr.dbname, update_module=True)

  File "/home/odoo/src/odoo/13.0/odoo/modules/registry.py", line 86, in new

    odoo.modules.load_modules(registry._db, force_demo, status, update_module)

  File "/home/odoo/src/odoo/13.0/odoo/modules/loading.py", line 423, in load_modules

    loaded_modules, update_module, models_to_check)

  File "/home/odoo/src/odoo/13.0/odoo/modules/loading.py", line 315, in load_marked_modules

    perform_checks=perform_checks, models_to_check=models_to_check

  File "/home/odoo/src/odoo/13.0/odoo/modules/loading.py", line 225, in load_module_graph

    load_data(cr, idref, mode, kind='data', package=package, report=report)

  File "/home/odoo/src/odoo/13.0/odoo/modules/loading.py", line 68, in load_data

    tools.convert_file(cr, package.name, filename, idref, mode, noupdate, kind, report)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 736, in convert_file

    convert_xml_import(cr, module, fp, idref, mode, noupdate, report)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 803, in convert_xml_import

    obj.parse(doc.getroot())

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 721, in parse

    exc_info[2]

  File "/home/odoo/src/odoo/13.0/odoo/tools/pycompat.py", line 13, in reraise

    raise value.with_traceback(tb)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 712, in parse

    self._tag_root(de)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 674, in _tag_root

    f(rec)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 674, in _tag_root

    f(rec)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 561, in _tag_record

    f_val = self.id_get(f_ref)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 657, in id_get

    res = self.model_id_get(id_str, raise_if_not_found)

  File "/home/odoo/src/odoo/13.0/odoo/tools/convert.py", line 663, in model_id_get

    return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_model.py", line 1685, in xmlid_to_res_model_res_id

    return self.xmlid_lookup(xmlid)[1:3]

  File "<decorator-gen-24>", line 2, in xmlid_lookup

  File "/home/odoo/src/odoo/13.0/odoo/tools/cache.py", line 90, in lookup

    value = d[key] = self.method(*args, **kwargs)

  File "/home/odoo/src/odoo/13.0/odoo/addons/base/models/ir_model.py", line 1674, in xmlid_lookup

    raise ValueError('External ID not found in the system: %s' % xmlid)

odoo.tools.convert.ParseError: "External ID not found in the system: product.product_category_1" while parsing /home/odoo/src/odoo/13.0/addons/point_of_sale/data/point_of_sale_data.xml:2, near

<odoo>

    <data noupdate="1">

        <!-- After closing the PoS, open the dashboard menu -->

        <record id="action_client_pos_menu" model="ir.actions.client">

            <field name="name">Open POS Menu</field>

            <field name="tag">reload</field>

            <field name="params" eval="{'menu_id': ref('menu_point_root')}"/>

        </record>


        <function model="stock.warehouse" name="_create_missing_pos_picking_types"/>


        <record id="product_category_pos" model="product.category">

            <field name="parent_id" ref="product.product_category_1"/>

            <field name="name">PoS</field>

        </record>


        <record id="product_product_tip" model="product.product">

            <field name="name">Tips</field>

            <field name="categ_id" ref="point_of_sale.product_category_pos"/>

            <field name="default_code">TIPS</field>

            <field name="weight">0.01</field>

            <field name="available_in_pos" eval="True"/>

            <field name="taxes_id" eval="[(5,)]"/>

        </record>


        <record model="pos.config" id="pos_config_main">

            <field name="name">Shop</field>

            <field name="barcode_nomenclature_id" ref="barcodes.default_barcode_nomenclature"/>

        </record>


        <record id="product_product_consumable" model="product.product">

            <field name="name">Discount</field>

            <field name="available_in_pos">True</field>

            <field name="standard_price">0.00</field>

            <field name="list_price">0.00</field>

            <field name="weight">0.00</field>

            <field name="type">consu</field>

            <field name="categ_id" ref="point_of_sale.product_category_pos"/>

            <field name="uom_id" ref="uom.product_uom_unit"/>

            <field name="uom_po_id" ref="uom.product_uom_unit"/>

            <field name="default_code">DISC</field>

            <field name="purchase_ok">False</field>

        </record>


        <record id="uom.product_uom_categ_unit" model="uom.category">

            <field name="is_pos_groupable">True</field>

        </record>

        <function model="pos.config" name="post_install_pos_localisation"/>

    </data>

</odoo>

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Hi,

did you manage to fix this? I am experiencing the same error too.

Best Answer

Hello,

You facing this error because of All/Saleable category is deleted from the database so system can't find the id of that.

You have to first upgrade the product module and then try to install pos.

Thanks,

shivoham.odoo@gmail.com

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