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Hello,

I would like to have a comment section on the customer order and found an app for Odoo 11 ; https://www.odoo.com/apps/modules/11.0/website_customer_order_comment/.


I download the zip file, active the developper mode, go to the module import, upload the zip file as asked and receive this ; Error while importing module 'website_customer_order_comment': ''.


I know it's not much informations but from where the error could come?


Thanks a lot !


Thomas.

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i need to import a module on SAAS odoo

Best Answer

If i recall correctly, the "Import Module" wizard is for "data modules" only. Meaning that if your module contains python code you need to uncompress the zip into the addons folder of Odoo or another equivalent folder specified in the addons_path setting inside the Odoo configuration file.

After placing the module folder inside the addons folder of Odoo, you need to activate the developer mode and get back to the Apps section where you need tu click on "Update Apps List".

After this you'll be able to search for your module under "Apps" (you'll probably need to remote the apps filter in the search bar)

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Thanks ! Can you tell me how to connect my odoo domain on Filezilla?

That depends on the hosting solution you're using. Normally, you want to access your Odoo installation via SSH since you usually need to run operations like the restart of the Odoo or so, but... given the nature of your question, I'm assuming that you're using Odoo online. In this case you cannot install that module as no 3rd-party modules are allowed on Odoo Online (and no, you cannot access Odoo Online via Filezilla).

Odoo has just kicked-off a new solution (in alpha or beta version at this very momento) that is https://www.odoo.sh.

On odoo.sh you're allowed to enter your instance via SSH.

Wherever you're granted SSH access, you can use Filezilla using the SFTP protocol to transfer files.

Author

For now, I'm on bewheels.odoo.com and will transfer it to bewheels.com once the site has been finished. You mean that I will be able to connect on Filezilla once I did the transfer to bewheels.com?

Not if you're using Odoo Online. You need to use Odoo.sh or buy a virtual machine from a cloud/hosting provider like Amazon, Digital Ocean or so.

Author

I've a hosting at OVH. It's not enough?

Just be sure it's not just web hosting but a proper virtual machine (VPS)

Author

Thanks. I've no VPS but can add one to my account in OVH. Do I need something specific for the VPS? There's a lot of versions. Thanks again for your help.

Indeed, the configuration of the VPS mainly depends on the number of concurrent users you're going to serve as well as the nature of custom odoo's module you want to install (e.g: reporting engines, ...). But for starting, create a Linux VPS. Ubuntu or Debian are probably the best choice since you can find a lot of docs. But the truth is that you can run Odoo on every Linux distributions and even on MS Windows (discouraged though)

Author

And wouldn't there be a other way to add a comment box in the order page on Odoo online?

Sure thing. You can use Odoo Studio.

Author

The problem is that Odoo Studio costs 48€/month ...

You can do the same by creating the new field from Settings > Technical > Database Structure > Models and then editing the XML from Settings > Technical > User Interface > View. But this requires technical skills.