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Norman Bennet

I am the database administrator. I am trying to change my password but I cannot. 

From My Profile, I select Change Password. I am prompted to enter my current password then asked for my new password. When I enter the new password, I get the error message:

You cannot change the credentials of the user xxxxx@yyyyy.com as they use Odoo.com to sign in. If you want to change the password, you can send the reset password instructionsby clicking on the according button in the user form. If you want to change the Odoo.com login, please contact the support (https://www.odoo.com/help).

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Savya Sachin
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Hi,

It seems that you are unable to change your password directly because your account is linked to Odoo.com for authentication. In this case, you will need to follow the instructions provided in the error message and request a password reset from Odoo.com.

To do so, go to your user form and look for the button that says "Reset Password" and click on it. This will send an email to the email address associated with your account with instructions on how to reset your password.

If you encounter any issues or have any questions, you can contact Odoo.com support for further assistance by visiting their help page (https://www.odoo.com/help).

Regards

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