I have tried connecting database but every time i do that, i keep going back to my dashboard. I am using odoo online
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Hi,
Not sure about the issue you are facing exactly. Are you saying that you are not able to login to your odoo online database ? What does it shows, when you login with your odoo online db link and credentials ?
Also can you try clicking this link and see whether you can see the db here: https://www.odoo.com/my/databases
If yes, just click the connect button.
Thanks & Regards
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Thanks for your answer.
Yes, I can see the connect button. When i click on it, it takes me back to my dashboard.
My issue is, I was on the trail for an email marketing app and it has a limitation of 20 emails sent. I wanted to increase that to 200 as displayed on the screen and hence i bought 1 app license and now i am not able to activate it or should i say, my limit has still not increased.
Hope the question is clear now.
could you create ticket stating the same issue here: https://www.odoo.com/help