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odoo accounting v14 pos v15
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odoo accounting v14 pos v15
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Help

Can I easily rename SEND MESSAGE and LOG NOTE, users are accidentally sending emails to Customers.

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chattertermsrename
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I would like SEND MESSAGE to read EXTERNAL EMAIL

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Ray Carnes (ray)
Best Answer

You can do this via the Translation Framework.

In Developer Mode, visit the Translations menu and select Generate Missing Terms for the language you want to change - this example we will modify English (US):


Then modify the terms via the Translated Terms menu:


You will have to refresh your browser to see the terms change:

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iWesabe Technologies

Awesome

Giles M

Thank you Ray, this is really helpful. It is far too easy for users to inadvertently send external messages to customers/clients.

Hemangi Rupareliya(rupareliyahemangi145@gmail.com)

Hello Ray,

I am trying same solution in Odoo 15 community edition and its not working.

Can you please help me?
Thanks.

Regards,
Hemangi.

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Juris Aidma
Best Answer

So how can you do it in v16 and onwards?

Tried via .po file export/import and renaming (adding msgstr) to all fields matching "Send message" - no luck.

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Chris Mann

Sadly not possible since V16. User created translations were removed in favour of translations requiring the PO file to be embedded in a custom module.

Giles M

I couldn't achieve it with the new v16 translations / po framework, as Chris Mann says. This is a real business risk Odoo, it's too easy for users to send messages externally.

Cliff Kujala

I am also in need of this in a bad way. Our users are not only accidentally sending messages to customers instead of logging notes, but they also click Send Message, then write a message that should go to a customer, and instead of clicking the Send button below, they click Send Message again.

The problem is that the compose box in the chatter folds away when you click Send Message, so users think the message went out, but really it did not.

I want to change the Send Message button to Compose Message.

Giles M

Cliff, please raise this as a support ticket and/or talk to your sales rep to get awareness. Odoo need to look at this, as Ray's solution doesn't work in v16. It causes a real business risk.

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